DIRECTOR OF ACADEMIC OPERATIONS
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POSTING DATE: 7/31/2025

POSTING DATE: 7/31/2025STARTING SALARY RANGE: $45,539.73 - $59,908.69 commensurate with the agreement between the MCCS Trustees and the MEA Administrators Unit Level III pending classification.FULL TIME BENEFIT SUMMARY: 100% employer paid health, dental and life insurance for employees (spouse/domestic partner/dependent coverage also available), vision insurance, choice of Maine Public Employees Retirement System or TIAA CREF in lieu of social security, generous vacation/personal/sick time allowances, 13 paid holidays, professional development, and free tuition within the MCCS for employees, spouse and/or dependents.RESPONSIBILITIES: The Director of Academic Operations plays a critical role in supporting the efficient, timely, and accurate execution of academic administrative functions within the Office of the Vice President and Dean of Academic Affairs. Reporting directly to the VPAA, this position serves as a key liaison between Academic Affairs and other departments. The Director ensures consistent and effective management of course scheduling, faculty workload processing, course assignments and cancellations, and contract generation. This position also provides high-level administrative support to the Vice President and Dean of Academic Affairs and ensures operational continuity and process improvement across the academic administrative team.MINIMUM QUALIFICATIONS: Associate degree required; Bachelor's degree preferred.

• Three or more years of progressively responsible administrative experience, preferably in higher education.
• Supervisory experience or demonstrated ability to coordinate the work of others.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and experience working with student information systems (e.g., Anthology, Banner, or similar).
• Strong organizational, analytical, and problem-solving skills.
• Exceptional attention to detail and ability to manage multiple priorities under tight deadlines.
• Excellent interpersonal and written communication skills.
• Demonstrated ability to work both independently and as part of a collaborative team.

PREFERRED QUALIFICATIONS: Experience working in an academic affairs or registrar's office.

• Familiarity with faculty workload policies, course scheduling, and academic contract processes.
• Knowledge of collective bargaining agreements and their implications for faculty assignments and workload.

Knowledge, Skills & Abilities Required

• The capacity to manage multiple complex tasks & priorities, good problem solving skills, excellent interpersonal, written, and verbal communication skills
• Ability to use Student Information System to access institutional data for strategic planning and problem solving.
• Knowledge of collective bargaining agreements and their implications for faculty assignments and workload.

SMCC is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive and non-discriminatory environment for all employees. We provide reasonable accommodation to qualified individuals with disabilities upon request. For more information, please contact 207-###-####.THINKING ABOUT APPLYING?Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Seniority level

• Seniority levelDirector

Employment type

• Employment typeOther

Job function

• Job functionManagement and Manufacturing
• IndustriesHigher Education

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