Regional Director of Operations
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We are seeking a dynamic and servant-minded Regional Director of Operations to lead and oversee multiple practice locations within a designated region. This role is pivotal in driving operational excellence, financial performance, and an exceptional patient and team experience.

As a strategic leader, you will collaborate closely with clinical and operational teams to uphold the organization's mission and values, ensure compliance, optimize practice performance, and foster a culture of trust, accountability, and growth.

What's in it for you

• A leadership opportunity to shape operational and financial success across multiple practices
• The chance to mentor, develop, and empower practice leaders and their teams
• High-impact work that directly enhances the patient experience and strengthens provider relationships
• A role that balances strategic planning with hands-on operational leadership
• Collaboration with executive, clinical, and support teams to drive growth and innovation
• Competitive compensation with comprehensive benefits, professional development, and growth opportunities
• The ability to make a meaningful difference in the lives of both team members and patients

This role will be responsible for

• Leading and managing regional practice operations, ensuring performance meets or exceeds benchmarks
• Overseeing recruitment, hiring, training, performance management, and staff development across the region
• Building and maintaining strong relationships with clinical teams, fostering trust and collaboration
• Driving operational efficiency, productivity, and expense management using data-driven insights
• Diagnosing and resolving practice-level operational issues while leveraging team strengths
• Creating and executing regional business plans in partnership with clinical and leadership teams
• Ensuring best-in-class patient experience, addressing patient concerns promptly, and monitoring feedback channels
• Championing a culture of compliance, maintaining HIPAA, OSHA, and patient safety standards
• Partnering with cross-functional teams (Finance, IT, HR, Marketing, Revenue Cycle) to support practice needs
• Leading regional meetings, communications, and initiatives to align teams with organizational goals

Expectations will include

• Achieving regional operational and financial goals, including revenue growth and EBITDA targets
• Meeting or exceeding Net Promoter Score (NPS) and employee engagement (eNPS) goals
• Reducing employee turnover while maintaining strong engagement and retention plans
• Leading practices to execute strategic growth plans and contribute to overall enterprise growth
• Ensuring practices maintain scheduling efficiency, facility readiness, and inventory needs
• Anticipating and addressing talent acquisition needs, including provider recruitment
• Maintaining consistent communication and engagement through regular meetings, touchpoints, and team development sessions
• Acting as a positive ambassador for the organization in the community, practices, and hospitals

A qualified candidate will possess the following

• Bachelor's degree preferred, or 10+ years of multi-site healthcare leadership experience
• 2–5 years in physician practice management or similar healthcare leadership roles
• Strong ability to lead, mentor, and influence large teams (100+ employees)
• Proven expertise in operational and financial management, including P&L oversight
• Ability to read and interpret data to create actionable business plans that drive results
• Clinical background or healthcare operational experience strongly preferred
• Exceptional relationship-building, communication, and presentation skills
• Demonstrated ability to collaborate across diverse teams, fostering a results-driven, team-oriented environment
• Willingness to travel 50% or more to regional practice locations
• Strong organizational and problem-solving skills with a commitment to excellence in patient care

Compensation: Compensation will be a combination of base and bonus and will be commensurate with skills and experience.

Desired Location: We are looking for a candidate in Alabama, Mississippi, Tennessee or Georgia

*Candidates must be eligible to work in the US as well as meet the qualifications listed above in order to be considered for the Regional Director of Operations job.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionManagement and Business Development
• IndustriesVenture Capital and Private Equity Principals and Hospitals and Health Care

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