HR Call Center Representative
: Job Details :

HR Call Center Representative Precision Staffing is excited to collaborate with one of Cincinnati's largest healthcare organizations to hire a HR Contact Center Representative. In this role, you'll be the first point of contact for HR-related inquiries from employees and managers, providing crucial support to a dynamic workforce. Please note this role is a temporary role that is expected to last around 5 months with the possibility of an extension. Key Responsibilities for HR Call Center Representative: Use scripts, quick reference guides, and a knowledge base to address employee questions effectively. Adapt quickly in a fast-paced environment, delivering up-to-date information to employees in various professions and locations. Communicate with empathy, de-escalating situations when needed. Assist employees with questions and guidance during the annual enrollment period for benefits, including explaining plan options, deadlines, and enrollment procedures. Qualifications for HR Call Cen...Representative, Call Center, HR, Healthcare, Staffing, Technology