Customer Support Technician
: Job Details :


Customer Support Technician

Randstad

Job Location : Davenport,IA, USA

Posted on : 2025-08-13T17:25:02Z

Job Description :
\r\n\r\n\r\n\t\r\n\t. Provide support for computers, software, peripherals, and educational technology\r\n\t\r\n\t\r\n\t. Install, maintain, and repair AV and IT equipment across campus and offsite locations\r\n\t\r\n\t\r\n\t. Interface professionally with staff and students to resolve technical issues\r\n\t\r\n\t\r\n\t. Travel for equipment setup, demonstrations, and maintenance\r\n\t\r\n\t\r\n\t. Identify and report technical issues or deficiencies\r\n\t\r\n\t\r\n\t. Encourage and train users to use self-service tools\r\n\t\r\n\t\r\n\t. Document support procedures and solutions\r\n\t\r\n\t\r\n\t. Set up and manage AV equipment for campus events\r\n\t\r\n\t\r\n\t. Maintain confidentiality and protect user data\r\n\t\r\n\t\r\n\t. Keep work areas clean and organized\r\n\t\r\n\t\r\n\t. Attend staff meetings and maintain regular attendance\r\n\t\r\n\t\r\n\t. Comply with dress code and safety guidelines\r\n\t\r\n\t\r\n\t. Perform additional duties as assigned\r\n\t\r\n\r\n ][ ? Qualifica...Support Technician, Technician, Support, Customer, Technical, Technology, Staffing
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