City Dispatcher
: Job Details :

Responsible for the coordination, scheduling, dispatching and planning of customer freight shipments Act as the main point of contact for all driver facing communication via phone, Qualcomm and E-mail Develop a strong relationship with Independent Contractors within assigned fleet Offer exceptional support to drivers to ensure that their professional needs are being met Monitor shipments throughout transit in order to effectively meet delivery schedules Respond to customers efficiently, thoroughly, and professionally Manage customer and driver expectations to align with operational capabilities Monitor performance and available hours of Fleet Drivers Work cooperatively with customer service/sales to provide solutions for customers needs and resolve issues Other duties as assigned Requirements: Self-motivated problem-solver with strong desire to meet customer needs Strong verbal and written communication skills Desire for a long-term career with an industry leading company Ability to p...Dispatcher, Dispatch, City, Airline, Driver