Telephone Operator, Switchboard, Resource Pool, Varied Shifts
: Job Details :

Serves as the focal point of all communications in the hospital. A first impression point for many callers that will never visit the facility. Operates the Intelli. Desk consoles and related equipment. Routes routine and emergency calls/information to the appropriate department and/or individuals. Covers patient information desk when assigned to do so. Performs any other duties as requested by department director or manager. Answers all phone calls that come in on hospital direct line. Forwards these calls to appropriate individuals or department as requested by caller. Requires little to no supervision in the performance of duties. Handles emergency calls, alarms, trauma alerts, codes, etc. appropriately and in a timely manner, ensuring that all designated individuals and departments are notified as per policies and procedures. Creates the doctor's daily assignment sheet for Hospitalist via Ingenious Med program and distributes to all nursing units and ancillary departments. Answers a...Operator, Switchboard, Telephone, Shift, Healthcare