Lead Bed Control Specialist
: Job Details :

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud tohave become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.Work ShiftDay (United States of America)Job Summary:The Lead Bed Control specialist reports directly to the Bed Control Manager. The Lead Bed Control Specialist is responsible for shift operations including patient bed assignments, clinical expertise and resource for patient logistics and decision making. The Lead Bed Control Specialist manages throughput through triage of patient placements from all points of entry, including but not limited to ER, OR PACU, Cath Lab, Direct Admits, internal and external transfers, and outside hospitals. The Lead Bed Control Specialist has responsibility of standards of practice, interpreting system and department policies and procedures and ensuring quality patient care and compliance with regulatory and legal requirements. The Lead Bed Control Specialist is responsible for patient/customer satisfaction and appropriate reporting. The Lead Bed Control Specialist is responsible for coordinating department functions with the operations of other hospital departments to maximize throughput and interdepartmental efficiency. The applicant will have the clinical knowledge and ability to critically think through complex problems and appropriately place patients. All Patient Logistics communications and functions will follow EMTALA guidelines and confirm that the transfer process ensures a safe and seamless acceptance of patients into the Wellstar Health System. The applicant must have excellent computer, telephone, and customer service skills. The applicant must be able to keep accurate data to reflect patient location, bed usage, bed availability and patient flow timing with strong analytical skills to implement process improvement. The Lead Bed Control Specialist functions as the subject matter expert and is responsible for onboarding of Bed Control staff.Core Responsibilities and Essential Functions:Interdisciplinary Teamwork and Collaboration * Evaluation and coordination of all procedure and surgical schedules for patients requiring bed assignments pre- and post-procedure and communication of this information to the appropriate unit. * Evaluation and coordination of all emergency department and hospital to hospital transfer requests for appropriate information and determination of placement. * Processing of information from physicians office for accuracy regarding direct admits for proper placement and communication of this information to appropriate unit while collaborating with Patient Flow Leader and patient access services. * Notification of Patient Flow Leader regarding questionable admissions responsibility/function/expectation. Resources and Support * Coordination of unit-to-unit transfers to facilitate opening appropriate beds as needed. * Daily communication with bed meeting members of current hospital census and bed needs. * Ongoing critical thinking and use of clinical knowledge in determining the right place,for the right patient,at the right time. Facilitating placement of patients in emergent situations * Facilitating placement of patient requiring critical care placement in coordination with the emergency department, rapid response RN, and critical care departments. * Accuracy in obtaining information to call in the On-Call Teams for either Cath Lab or CVOR, calling in team, obtaining bed placement. * Ongoing communication with leadership regarding hospital census and bed requirements in emergent situations. Intradepartmental Management * Create and balance the schedule to include tracking time off, sick days, etc. * Maintain and approve time and payroll for the department (other departments as deemed necessary). * Engage department in process improvement opportunities. Responsible for documentation and maintenance of process improvement projects. * Coordinate the onboarding and training of new hires within the department. Computer Skills * Basic computer knowledge is required. * Proficiency in utilization of Pre-Admit and Bed Tracking required. * Proficiency in utilization of EPIC required. * Proficiency in utilization of Smart Square and Kronos for schedules/payroll. * Proficiency in use of word and excel needed for data collection and monitoring. Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct.Required Minimum Education:Bachelor's Degree Required or High school diploma GED with commensurate related experience. Required and Bachelor's Degree PreferredRequired Minimum License(s) and Certification(s):All certifications are required upon hire unless otherwise stated.Additional License(s) and Certification(s):Required Minimum Experience:Minimum 2 years healthcare work experience Required and Computer/data entry experience. Required and Epic or EMR experience PreferredRequired Minimum Skills:Strong interpersonal skills. Demonstrates critical thinking and decision-making skills in a fast-paced environment. Works well with others in a collaborative, team-focused, patient centered way. Communicates effectively both orally and in written form with all levels of internal and external resources. Analytical skills necessary to solve technical and clinical challenges. Sufficient clinical experience/knowledge to ensure competence and credibility in guiding the decision-making process. Ability to communicate with various members of the healthcare team. Ability to use EXCEL, Word and have basic computer operational knowledge.Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.