Head of Distribution Operations
: Job Details :

Head of Distribution Operations

As Head of Distribution Operations, you will lead a function accountable for providing thought leadership, capabilities, tools, resources, and support to maximize the production of Guardian's Group Benefits sales and client management organizations. You will lead a top talent team and organization with responsibility for internal and external compensation and incentives, training and development, distribution technology, and our practice areas around health plans, technology, and absence. Ultimately, you provide the ongoing capabilities necessary to enable a market-leading distribution organization executing upon Guardian's objective of driving sustainable industry leading profitable revenue growth. You report directly to the Head of Group Benefits Distribution and are accountable for enabling the success of the distribution organization. This will be rooted in leveraging data, digital capabilities and tools, and contemporary management systems to enable a modern and industry leading distribution function.

You Will:

• Be accountable for providing a high-functioning infrastructure that serves as the foundation supporting our field sales and client management organizations.
• Develop and manage internal and broker compensation to drive the right behaviors and align business results with compensation.
• Support effective distribution execution by providing the right tools/processes and building the right knowledge.
• Embed the technology and AI into distribution processes to maximize growth value and efficient sales acquisition.
• Conduct annual planning, forecasting, and performance targeting across internal and external production channels.
• Develop and deploy digital tools and capabilities, e.g., CRM, Guardian Insights, etc.
• Provide solution expertise and practice leadership for Group Benefit's growing absence, technology, and health plan capabilities.
• Recruit, develop, and maintain a diverse and action-oriented talent pool focused on business impact and collaboration with the field.
• Be part of the Distribution leadership team shaping the overall direction of the organization.

You Have:

• Minimum of 8 years in distribution and/or operations roles for a multi-faceted corporation (insurance industry preferred).
• Previous leadership accountability for developing and implementing overall sales enablement strategies and sales operations efforts including tools, technologies, training, and departmental initiatives.
• Proven success in designing and implementing innovative strategies to enhance the customer experience in a digital consumer-centric ecosystem.
• Strong general management mindset and experience with broad functional strategy development and execution.
• Commercial insurance, financial services and/or management consulting experience preferred.
• Ability to lead while adapting to changing business priorities and environments.
• High energy with strong executive presence and public speaking skills including presentation to C-Suite & Board, as well as field stakeholders.
• Ability to direct multiple sales management key partner functions in a matrixed environment.
• Relentless focus on innovative strategic thought leadership and a track record of success in effecting change, having delivered quantifiable impact on company revenue.
• Expert in sales enablement tooling and sales methodologies (e.g., SFDC).
• Compelling presentation skills e.g. comfortable speaking at large group conferences and webinars.
• Proven execution-oriented people leader with exceptional ability to hire and inspire teams creating high performance.

Salary Range: $151,950.00 - $249,630.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ...@glic.com.