Project Coordinator, Change Analyst
: Job Details :

Project Coordinator

Pay Range: (Minimum to mid pay range specific to NY, CA, CO, WA, MD) 61,700.00 - 77,100.00 USD Annual Brinks Texas License #C00550 #LI-Remote

About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Summary

Brink's, Incorporated is the premier provider in secure logistics solutions, including transportation, ATM servicing, currency processing and other value-added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Project Coordinator. The Project Coordinator is responsible for supporting customers through onboarding and deployment of our new product offerings.

Key Responsibilities

• Work collaboratively to deliver a cohesive customer onboarding experience
• Support customers through onboarding and deployment of our traditional CiT service and new product offerings by managing day-to-day onboarding tasks
• Coordinate customer application approvals, place product orders, align installation timing, system provisioning, and provide training materials
• Deploy CIT service changes
• Serve as customer support for the first two weeks of go-live
• Support Brink's U.S. corporate financial objectives by developing and executing projects to plan
• Foster a positive environment where co-workers and customers are encouraged to seek guidance and provide feedback
• Use the Microsoft Office Suite to track and communicate projects, processes, and tasks
• Own the end-to-end activity for assigned projects, promote a culture of excellence for all customers
• Perform other duties as assigned or necessary

Minimum Qualifications

• Minimum of 3 years' experience in a customer service role
• Minimum of 1 years' experience in a project management/coordination role

Preferred Qualifications

• 3+ years' experience in a customer service role
• 3+ years' experience in a project management/coordination role

Professional Skills

• Strong analytical and problem-solving skills
• Solid conflict resolution skills
• Outstanding customer relationship skills
• Highly organized and detail oriented
• Ability to adapt to dynamic workflow
• Excellent interpersonal skills
• Professional, positive demeanor
• Excellent business acumen
• Proficiency in Microsoft Outlook and Excel

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's U.S. We provide a competitive salary, medical, dental, vision and life insurance plans. In addition, we offer a 401(k) plan with company match.

Brink's, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace. Build a Career with Purpose at Brink's For over 165 years, Brink's has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolvepowered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink's partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink's, we operate in more than 100 countries, across cultures and languages, yet we're one teamcommitted to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink's offers a place to build a meaningful career. Here, you'll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what's right, working together, and striving for excellence. If you're looking for a career that combines purpose with performance, Brink's is the place for you. Brink's is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we're here to support you every step of the way.