Join to apply for the Retail Manager - Front End role at Bass Pro Shops.
POSITION SUMMARY:
The Group Sales Manager supervises one or more of the Sales Departments within the store, including merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service activities.
ESSENTIAL FUNCTIONS:
- Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
- Meets or exceeds all financial plans as set by the Company.
- Executes all Sales plans as directed by the Company.
- Opens and Closes the Store.
- Obtains “Manager on Duty” responsibilities.
- Maintains planograms as set by the Corporate Office.
- Staffs the Departments with “service” oriented associates; participates in interviewing and selection, coordinates training, prepares/approves performance appraisals, recommends merit/promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment.
- Resolves customer and associate issues.
- Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
- Provides a legendary experience for every customer by assisting in making buying decisions, identifying and evaluating customer needs, making product recommendations, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up.
EXPERIENCE/QUALIFICATIONS:
- Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.
KNOWLEDGE, SKILLS, AND ABILITY:
- Ability to calculate figures and amounts such as discounts, commissions, and percentages.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret financial, legal, and technical information.
- Ability to read and analyze reports; write reports and business correspondence.
- Effective presentation skills and response to questions from Managers, associates, customers, and the public.
- Proficiency with PC-based software, POS, and inventory systems.
- Strong interpersonal skills and ability to maintain effective working relationships.
- Demonstrated use of Team concept of Management.
TRAVEL REQUIREMENTS: N/A
INDEPENDENT JUDGEMENT:
- Performs duties within scope of company policies, procedures, and objectives, using judgment to adapt broad guidelines and make policy recommendations.
PHYSICAL REQUIREMENTS:
- Regular computer work, walking, standing; occasional sitting, lifting up to 50 lbs., climbing, operating machinery, working in various environments and conditions.
Full Time Benefits include discounts on retail merchandise, restaurants, resorts, and conservation attractions, along with medical, dental, vision, HSA, FSA, voluntary benefits, 401k, paid holidays, vacation, sick leave, and more.
Bass Pro Shops is an equal opportunity employer. Reasonable accommodations are available for qualified individuals with disabilities. Contact ...@basspro.com for assistance.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
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