Network Voice Engineer / UCCM
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Dice is the leading career destination for tech experts at every stage of their careers. Our client, HireTeq, is seeking the following. Apply via Dice today!Job Title: Network Voice Engineer (Tier I, Junior or Mid Level)Duration: 15 months contract (possibility to extend based on project needs)Location: Orange, CA - 92868 (ONSITE)

• Visa sponsorship is not available for this role** Note: There will be some traveling within buildings based on project needs They are all fairly walking distance from one another.

Important Skills: Client need support in migrating from traditional phone system to Cisco cloudCall Manager experienceCisco shop for networkingTalkdesk integration experience is nice to haveExcellent communication skills is a must, documentation skills is a must, someone who is professional and ideally has worked in a healthcare space would be great.Job Description:Performs support and solutions for Cisco and VOIP related systems. Supports Cisco voice telephony systems for calling and back office business units. Supports all aspects of the Cisco Webex Calling Dedicated Instance (Communications Manager, IM & Presence, Unity Connection, Expressway and Cisco Emergency Responder) Infrastructure and other relevant Cisco Products for Calling and Collaboration. Experience with Cisco and third-party hospital and clinical systems integrations with Cisco Webex Calling Dedicated Instance include Local Gateway integration to an on-prem phone system (NEC). Experience with Cisco Webex Control Hub for configuration (adds, moves, changes, deletions), troubleshooting with Cisco TAC, monitoring of the Cisco UC applications.Experience and Requirements: 5 years IT network engineering support experience (Tier I Network infrastructure implementation and maintenance) CCNA certification or higher required, specialization in Voice or Collaboration - CCNP preferred Three or more years of experience managing enterprise VoIP and Unified Communications systems is preferredBachelor's degree in Computer Science, Engineering, or related discipline preferred; equivalent experience acceptableMust possess strong analytical and problem-solving skills and be organizedShould have a team oriented attitude, solid interpersonal skills and be self-drivenExperience working with multiple departments and managing multiple tasks concurrentlyStrong verbal and written communication skills, must be able to read and comprehend monitoring reportsAbility to work weekends and/or off hours as necessary to meet clients' needsMinimal travel required

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering and Information Technology
• IndustriesSoftware Development

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