Healthcare Call Center Representative
: Job Details :

Our client is a leading healthcare provider looking to fill 3 positions local to San Diego, CA. Candidates must have 2 years in a medical office setting in a call center representative, receptionist, administrative assistant, clerk, or front/back-office support role. This is a 4-month temporary assignment, but could extend based on performance and attendance. salary: $23 - $26.5 per hourshift: Firstwork hours: 8 AM - 5 P - Meducation: High School. R[ \n\t. Handle Inquiries: Answer and document a high volume of incoming contacts, including complex calls related to specialized products or services.\n\t. Provide Professional Support: Respond professionally to all inquiries from internal and external customers.\n\t. Investigate and Resolve Issues: Initiate contact with health plan personnel and other relevant departments to gather information, and then evaluate the data to determine the best course of action to resolve the issue.\n\t. Document Everything: Accurately document all communica...Healthcare, Call Center, Representative, Health, High School, Customer Service, Staffing