Boutique Proprietor
: Job Details :

Customer Service/ Experience- Greet clients in 30 seconds or less. Create an environment that is passionate about customer service/experience. Ensure self and team is executing Benefits DNA. Beauty ABCs selling formula & Service ABCs properly, including all processes trained in the Global Service Handbook. Teach, coach, and develop employees to deliver outstanding customer service. Keep accurate and complete records in the Retail/ POS system. Respond to Mirror Mirror reflections and Yelp reviews within 24 hours. Respond to customer complaints or inquires within 24 hours, document and report these incidents to the Regional Boutique Proprietor. Ensure all clients read and sign the service E-waiver form (customer protection, service release form). -Results- Achieve daily/ weekly/ monthly Boutique sales goals. Ensure team achieves individual daily/ weekly/ monthly sales goals and maintains their target SPH (sales per hour). Develop strategies to grow the business. -Leadership- Promote f...Customer Service, Leadership, Skills, Management, Product Sales, Beauty, Business Services, Selling