Data Center Operations Technician
: Job Details :

Join Amazon Data Services, Inc. as a Data Center Operations Technician and be a vital part of our team that keeps the AWS global infrastructure running smoothly. We are looking for dedicated individuals who are passionate about technology and ready to tackle complex challenges in a fast-paced environment.

As a technician, you will be responsible for resolving and troubleshooting various data center infrastructure issues such as hardware, fiber, and networking problems. If you have a solid understanding of IT principles like computer architecture and the OSI model, we want to hear from you!

In this role, you will:

• Engage in physical data center activities including capacity planning, rack deployment, cabling, and troubleshooting.
• Lift and move materials weighing up to 49 pounds.
• Work in various conditions, including tight spaces and elevated locations.
• Handle standing and walking for up to 8+ hours and safely use ladders and stairs.
• Support 24/7 operations through varied shifts.

A typical day involves:

• Taking ownership of technical issues and collaborating with teams for resolution.
• Demonstrating strong troubleshooting skills and a commitment to problem-solving.
• Maintaining service level agreements through proactive issue detection.
• Innovating processes to enhance effectiveness.

This role is located at one of our multiple data center sites. Successful candidates will possess:

• Current TS/SCI security clearance with polygraph.
• Associate's degree in an IT-related field or equivalent experience.
• At least 2 years of experience with server hardware and 1 year with UNIX/Linux operating systems.

Preferred qualifications include:

• A bachelor's degree in an IT-related field.
• Hands-on experience with hardware platforms like Dell or HP.
• Networking certifications such as CCNA or Network+.
• Previous data center experience including cable management.
• Ability to obtain Security+ certification within 90 days of start.

At Amazon, we celebrate diverse experiences and encourage all candidates to apply, regardless of traditional career paths. We are committed to creating a flexible work environment that promotes work-life harmony, supporting your personal and professional growth.

Compensation for this position ranges from $73,200 to $163,600 annually, depending on geographic location, skills, and experience. Join us in our mission to make AWS the world's most comprehensive cloud platform!