Lead Scheduler, Professional Services
: Job Details :

WFO Lead Scheduler

The WFO Lead Scheduler plays a key role in supporting the implementation of BD Medication Management Solutions by coordinating resource assignments across the Dispensing & Infusion organization. This position ensures timely and successful project execution through effective scheduling, communication, and collaboration with project managers and regional leaders. The role focuses on operational execution and resource coordination to meet project timelines and customer expectations.

Duration of Employment: This position has a three-year duration, with an anticipated end date of June 30, 2028.

Responsibilities Include:

• Coordinate and assign resources to implementation projects across the Dispensing organization.
• Monitor project status and forecasted revenue to support prioritization of resource allocation.
• Communicate effectively with project teams and leadership to ensure alignment on staffing needs.
• Support customer satisfaction through timely and accurate scheduling of project resources.
• Assist in staffing projects ranging from single product lines to large multi-region implementations.
• Respond to Implementation Timeline requests and collaborate with managers to support the sales process.
• Apply governance tools (e.g., scope documents, status reports, risk logs) to support scheduling activities.
• Raise staffing issues and risks to leadership as appropriate.
• Follow established BD MMS Dispensing & Infusion implementation methodologies and tools.

Minimum Qualifications:

• Bachelor's degree or equivalent experience.
• Experience communicating with project teams and leadership to ensure alignment on staffing needs.
• Willing to work independently of a home office with flexible hours, including some nights and weekends.
• Valid driver's license and at least 21 years of age due to travel requirements.

Preferred Qualifications:

• 3+ years of experience in scheduling or resource coordination within a technical or systems environment.
• Experience implementing and supporting healthcare IT software solutions.
• Knowledge of BD business and hospital systems that integrate with BD products.
• Experience with capital equipment models and dispensing or infusion software technology.
• Proficiency in scheduling methodologies and strategic decision-making to support business objectives.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.