Scheduler
Job Summary: We are seeking a detail-oriented and organized Scheduler to coordinate patient appointments and ensure efficient scheduling within our healthcare facility. The ideal candidate will have excellent communication skills, a strong understanding of medical terminology, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
- Schedule and coordinate patient appointments, procedures, and follow-ups.
- Communicate with healthcare providers to confirm availability and optimize scheduling.
- Maintain accurate patient records and update scheduling systems.
- Handle patient inquiries regarding appointments and provide necessary information.
- Ensure compliance with HIPAA regulations and maintain patient confidentiality.
- Work closely with insurance companies to verify patient coverage when needed.
- Manage cancellations, reschedules, and urgent appointment requests.
- Utilize scheduling software to track appointments and optimize workflow.
Qualifications:
- High school diploma or equivalent (Associate's degree in healthcare administration preferred).
- Previous experience in medical scheduling or healthcare administration is a plus.
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Proficiency in medical scheduling software and electronic health records (EHR).
- Knowledge of medical terminology and insurance processes.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.