Value Stream Change Manager
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Applicants should live within 50 miles of the Williamsport, PA location.
Job Summary
Accountable for running the improvement, change and transformation activities generated by or impacting the Value Stream. Provides leadership coordination and oversight of activities across all departments/functions that support the Value Stream change goals and KPI's. Ensures effective collaboration and performance of the Value Stream Management Team in support of the Change agenda while also protecting Operational delivery requirements. Reports directly to the Operations Manager. Coordinates and directs Change-dedicated resources as required.
Essential Duties and Responsibilities
- Assist in the development and organisation of plans for changes within the Value Stream. Identify opportunities for improvement and change within the Value Stream.
- Collaborate with cross-functional teams and key stakeholders to gather information on how changes will impact the work of the Value Stream and coordinate, schedule and organize these changes.
- Ensure operational readiness for the successful transition of programs from other functions to the Value Stream as agreed.
- Create comprehensive plans for change ensuring change readiness for implementation in the Value Stream, specifying the timing and estimated costs where applicable and support the assessment of the impact of proposed changes.
- Verify that the changes are safe and will not compromise operational safety. Quality and other regulator standards.
- Help design and or deliver communication plans to keep all Value Stream staff and other stakeholders informed about upcoming changes and how they will affect the run/work schedule.
- Support the Value Stream team in acquiring the knowledge and skills needed to adapt to changes effectively.
- Conduct implementation risk assessments for each change initiative and develop risk mitigation strategies with the VSLT to minimize disruption to production and quality. Keep track of how well changes are working and make adjustment plans accordingly.
- Ensure change performance measures/KPI's align to site reporting requirements
- With the Operations Director and other Value Stream Leaders represent the change and transformation plans, strategies and needs of the Value Stream to other internal and external stakeholders, building the coalition of supporters and advocates to ensure the Value Stream's success.
- Other duties as assigned
Education
- Education: Bachelor's in Management or engineering, or equivalent from four year college or commensurate work experience.
Work Experience
- Minimum 8-10 years of experience required and
- Experience working with ISO standards, FDA and cGMP required and
- Pharmaceutical manufacturing experience preferred
Preferred Knowledge, Skills and Abilities
- Change Management Skills: Possesses the ability to assist in developing and organizing detailed plans for changes within the Value Stream.
- Cross-Functional Collaboration: Skilled in working closely with cross-functional teams and key stakeholders and organize changes that impact the Value Stream.
- Operational Readiness Expertise: Capable of ensuring that the Value Stream is fully prepared for the seamless transition of programs from other functions, with a focus on maintaining operational efficiency.
- Comprehensive Planning Abilities: Proficient project/programme management capabilities
- Safety and Compliance Awareness: Demonstrates a strong understanding of safety and quality standards,
- Effective Communication Skills: Able to design and deliver clear communication plans
- Training and Support Skills: Equipped with the ability to support teams in acquiring the necessary skills and knowledge to adapt to changes effectively.
- Risk Assessment and Mitigation Skills: Experienced in conducting thorough risk assessments for change initiatives
- Performance Monitoring Competence: Proficient in monitoring the effectiveness of changes, with the ability to adjust plans as needed
- Stakeholder Engagement Abilities: Skilled in representing the Value Stream's change and transformation plans to stakeholders, Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Support and contribute in Lean Sigma programs and activities towards delivery of the set target
- Able to comply with the company's safety policy at all times.
- Able to comply with the company's quality policy at all times.
Travel Requirements
5%: Up to 13 business days per year
Additional Requirements
- Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate fumes and particulate generated from various plastics. Work areas are equipped with adequate lighting, cooling/heating and equipment that are in a good working condition. Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality.
- May stand or sit for extended periods of time. Must transport oneself to and from other areas of the facility and travel to other divisions when necessary. Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Hearing ability should be sufficient to hear audible alarms from distances up to 150ft.
- The ability to be able to lift and carry various items up to 50lbs.
- Minimal travel
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.