Manhattan Motorcars has an opportunity to join our team! We are looking for an enthusiastic, upbeat & professional person to staff our reception desk, greet our valued customers & direct callers to the appropriate destination within our state-of-the-art facility. Responsibilities
- Answering dealership group phones, text messages, and emails
- Greeting and receiving prospects and customers in the showroom
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
- Working cooperatively with the sales team
- Updating customer records
- Communicates with callers and visitors in a professional, friendly, and efficient manner
- Types memos, correspondence, reports, and other documents
- Assisting in scheduling and confirming sales appointments
- Assisting in the dealer exchange of vehicle process
- Participating in customer satisfaction process
- Participate in customer retention process
- Maintaining dealer records including filing of documents, updating spreadsheets, etc.
- Creating and managing outgoing Fedex envelopes and USPS mail
Qualifications
- Excellent communication skills
- Outgoing and positive demeanor
- Professional presentation
- Punctual with the ability to handle schedule flexibility
- Maintains a professional appearance
Compensation Range
- $18 / hr - $24 / hr, commensurate with experience.