Information Technology Support Associate
: Job Details :


Information Technology Support Associate

AURA

Job Location : Hilo,HI, USA

Posted on : 2025-08-12T17:41:13Z

Job Description :
The Information Technology Support Associate works onsite and forms part of the globally distributed End-User Support team, supporting all day-to-day operational requests. The Information Technology Support Associate also assists in the design, build, implementation, and maintenance of NOIR - Lab's information technology systems and operations, including ticket handling, system documentation, end-user hardware and software deployment, and general support. This position requires the ability to assess and assist customers with organizational needs. Provides the primary IT end-user support, responding to helpdesk tickets and interacting directly with NOIR - Lab Staff Essential Functions Assists with testing and validation of system designs and enhancements. Contributes to the design and definition of standards, processes, and procedures by which NOIR - Lab's information technology systems conform and operate. Provides primary support via service desk platform for Linux, Mac, and Windows e...Information Technology, Support, Technology, Associate, Information, Technical, Education
Apply Now!

Similar Jobs (0)