Client Operations Specialist
: Job Details :

Client Operations Specialist – Algonquin, IL

$22 - $25 / Hour – Full Benefits, including Health, Dental, Vision, and 401k Match

Are you interested in working for a company that is revolutionizing the industrial robotics industry? Our clients enjoy access to cutting-edge technology that makes their work faster, easier, and more efficient. Combining tested manufacturing techniques with our innovative processing approach, we ensure each product we manufacture lives up to the rigorous standards of our mission. Our goal is to never stop advancing, and to share those advancements with clients for the betterment of their fields!

In this role, you will support our customers as well as internal Sales and Engineering teams to help our business run flawlessly. People who do well in this position are detail-oriented, determined, and personable. If this sounds like you, our company is an excellent opportunity for your career growth.

Responsibilities:

• Serve as the primary point of contact for client inquiries, orders, and service requests via phone, email, and online platforms.
• Track each quote from conception to completion, always making sure that our valued clients have personal contact to aid with anything they may need.
• Function as a liaison between Sales teams and clients, ensuring that quotes are processed accurately and efficiently.
• Employ CRM software to monitor entries made by the Sales team.
• Ensure that all client records are kept up to date and accurate, maintaining documentation of order history, communication logs, and service issues.
• Monitor inventory to guarantee ample supply of raw materials, as well as warehouse/office supplies.

Qualifications:

• Bachelor's degree required.
• 6+ months' experience in customer service or business services a plus.
• Strong skills in math (calculating discounts, multipliers, etc.)
• Excellent written and verbal communication skills.

Corporate Resources, on behalf of our client in Algonquin, IL, is hiring for a full-time, permanent Client Operations Specialist.