Information Technology Help Desk Support
: Job Details :


Information Technology Help Desk Support

Akkodis

Job Location : Erie,PA, USA

Posted on : 2025-08-12T03:16:33Z

Job Description :

Akkodis is seeking a IT Service Desk Analyst for a 12-month contract with a client in Erie PA 16530

Job Title: IT Service Desk Analyst

Location: Erie PA 16530

Duration: 12-month Contract

Pay Range: $16-$17/hr. (The rate may be negotiable based on experience, education, geographic location, and other factors.

Summary

The IT Service Desk Analyst requires candidates to have a high level of customer service and a tech savvy nature, as well as the ability to communicate proficiently over the phone. Candidates with prior call center or help desk experience are preferred but various types of customer service or technical support related experience will be considered for these opportunities.

Qualifications

  • Associate's or Bachelor's degree in Business, MIS, CIS or related field preferred; Experience in lieu of a degree will also be considered.
  • Two years' customer service experience required.
  • Exceptional verbal and written communications skills required.
  • Tech savvy with the ability to learn new software and systems.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Apply Now!

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