Job Title: Care Coach Job Duration: 3 Months Location : Will travel throughout South Polk or Highlands counties Shift : Mon-Fri; 8AM - 5PM 75-90% local travel Will travel throughout the counties to member homes and facilities: Must Live in South Polk or Highlands County Job Description: The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity.
- The Care Coach 1 employs a variety of strategies, approaches and techniques to manage a member's health issues. Identifies and resolves barriers that hinder effective care.
- Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning.
- Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction.
- Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.
Mileage Reimbursed for Travel (.56/Mile - First 50 Miles & Last 50 Miles - are not reimbursed) Client will Provide PPE Client will Provide ALL Equipment including Portable Wi-Fi Required Qualifications:
- Bachelor's degree
- 2 or more years of related experience
- Knowledge of Microsoft Office Word and Excel
- Exceptional verbal/written communication and interpersonal skills
- Ability to use a variety of electronic information applications/software programs
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- This role is part of Client's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
Preferred Qualifications:
- Master's degree
- Prior experience with Medicare & Medicaid recipients
- Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
- Experience with health promotion, coaching and wellness
- Knowledge of community health and social service agencies and additional community resources