Sr Analyst Accounts Receivable - Deductions
: Job Details :

Responsibilities:

• Investigate and resolve customer deductions related to pricing discrepancies, shortages, returns, and allowances.
• Partner with Sales, Customer Service, and Operations to gather supporting documentation and drive timely resolution of open disputes.
• Collaborate with the Cash Application and Collections teams to ensure accurate clearing of items and resolution of outstanding balances.
• Analyze root causes of invalid deductions and provide insights to reduce recurring issues and improve upstream processes.
• Monitor deduction aging reports and perform regular account reconciliations to maintain accuracy and transparency.
• Maintain organized records of deduction activities, supporting documents, and customer correspondence.
• Support month-end close activities, including journal entry review, accruals, and deduction account reconciliation.
• Contribute to process improvements and participate in system enhancement initiatives to improve team efficiency.
• Assist with ad hoc reporting, data analysis, and cross-functional projects as assigned.

Requirements:

• Minimum of 3 years of experience in chargeback/deduction resolution, dispute management, or B2B collections.
• Solid understanding of accounting principles, including account reconciliation, debits/credits, and end-to-end AR process.
• Strong proficiency in Microsoft Excel, particularly with PivotTables and VLOOKUP.
• Excellent analytical and organizational skills with strong attention to detail.
• Ability to develop productive working relationships across departments and with external customers.
• Bachelor's Degree in Accounting, Finance, Economics, or a related field preferred.
• Ability to analyze large datasets and make informed decisions using Excel and other analytical tools.
• Strong communication skills with a proven track record of presenting findings clearly to all levels of the organization.
• Experienced in managing multiple priorities and deadlines in a fast-paced, deadline-driven environment.
• Proficiency in navigating customer portals and electronic billing platforms.
• Comfortable working in a role that requires critical thinking, persistence, and flexibility.