IT Operations Manager
: Job Details :

CenterPoint is a pioneer in creating outstanding exhibits, events, and environments that captivate customers and elevate brand identities. With over 40 years of experience, we blend innovative design, expert craftsmanship, flawless execution, and exceptional customer service to deliver remarkable solutions to our clients. Our full-service approach enables us to provide turn-key trade show, event, and branded environment solutions, partnering with our clients to achieve superior results.

Company Values: People are our Center! At CenterPoint, our foundation is built on the values of quality, service, integrity, and innovation. These principles define our identity and guide our actions, shaping a dynamic and inclusive workplace.

We are seeking an experienced IT Operations Manager to join our team! The IT Operations Manager will orchestrate activities between the executive leadership, cross-functional teams and vendors to plan and implement IT solutions. This role has operational responsibility to ensure that the business applications and IT infrastructure are operational, with minimal down time. Many solutions will also require project management skills to oversee the scope, schedule and budget of the IT projects.

Key Responsibilities:

• Oversee the IT applications and infrastructure, including on-prem and cloud servers and services (currently the Help Desk and IT infrastructure are managed by a vendor)
• Manage tactical relationships with IT vendors to provide Help Desk support and execute on projects
• Plan and lead IT projects with vendors and internal staff
• Review and implement the IT vision and roadmap
• Assist leadership with setting and managing the overall IT budget
• Manage the scope, schedule and budget for IT projects
• Identify and actively manage project risks via a risk registry or list
• Communicate project status updates for internal stakeholders

What we're looking for:

• Bachelors degree in Computer or Information Science-related field required.
• At least three years of related experience required.
• 5+ years of experience managing IT projects, preferred in mid-sized to large companies
• Working knowledge of IT systems, specifications, networks and computer systems, including Microsoft 365, SharePoint, Active Directory, Azure or AWS, databases and storage solutions, Windows servers, Windows and MacOS workstations, IT security, anti-virus solutions, Wi-Fi configurations, and telephony solutions
• Experience working with IT vendors that provide support services for their applications/tools
• Demonstrated project planning and management skills
• Strong problem-solving skills with an analytical mindset
• Demonstrated experience with cross-functional collaboration and team leadership
• Strong communication skills, able to bridge technical and business matters
• Budgetary experience for IT departments or projects, preferred
• A service-oriented, can-do mindset; willingness to roll up sleeves and DIY when necessary

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

At CenterPoint, we celebrate workplace diversity and maintain an environment of mutual respect. We are dedicated to being an equal opportunity employer, promoting diversity and inclusion. Our comprehensive benefits cater to various life circumstances and needs, prioritizing our team members' well-being and personal growth. We provide ample career development opportunities and encourage a harmonious work-life balance for holistic success. All benefits are subject to eligibility requirements.

Equal Opportunity Employer: We invite applications from candidates of all backgrounds and experiences. Our employment decisions are based on job requirements and individual qualifications, irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or other legally protected statuses. We ensure an inclusive hiring experience and accommodate applicants who require reasonable accommodation under applicable laws.

To join our team and contribute to crafting exceptional experiences that resonate with clients and drive success, please submit your resume. If you have any questions, feel free to reach out to ...@centpoint.com.

Pay: $85,000-$110,000 annually

Benefits:

• 401(k)
• 401(k) Employer Match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account/Flexible Spending Account
• Life Insurance
• Short/Long Term Disability Insurance
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program
• Vacation Time
• Sick Time
• Paid Time Off
• Paid Holidays

Work Location: In person: 375 Rivertown Drive, Woodbury, MN 55125