General Manager of Restaurant Operations
: Job Details :

Summary: As the General Manager of Restaurant Operations at Team Lyders, you will oversee one of our thriving restaurant locations, ensuring adherence to our brand standards and policies. Your leadership will be crucial in maximizing customer satisfaction and driving profitability while fostering a motivated and vibrant team. This hands-on role provides a unique opportunity to set the stage for success by coaching and mentoring your team to achieve operational excellence.

What is Team Lyders? Team Lyders proudly operates over 200 Taco Bell locations across several states. We are dedicated to delivering exceptional customer experiences, creating a positive work culture, and empowering our team members to grow and thrive. Through strong leadership and operational excellence, we aim to make a positive impact in every community we serve.

The Day-to-Day: Build People Capability

• Lead with purpose, manage conflicts, and achieve results through your team.
• Recruit and train talented individuals to provide exceptional customer experiences.
• Develop a strong pipeline of Managers and Team Members who are ready for advancement.
• Offer clear direction, mentorship, and constructive feedback to all team members.
• Champion our culture by embodying Team Lyders' core values and principles.

• Ensure timely and effective execution of all corporate and local initiatives.
• Create a safe and welcoming atmosphere for customers and staff alike.
• Oversee daily operations, including labor scheduling and food supply management while upholding health and safety standards.
• Resolve customer concerns and empower team members to exceed service expectations.
• Utilize customer insights to enhance the guest experience.

• Manage Profit & Loss by maintaining cash control, optimizing inventory, and managing labor costs.
• Uphold facilities and equipment to brand standards through preventative maintenance plans.
• Monitor sales and operational performance, coaching your team to meet growth targets.
• Design and implement restaurant-specific Annual Operating Plans.

Is this You?

• High School Diploma or GED minimum required.
• 2-4 years of leadership experience in the QSR or retail environment with P&L accountability.
• Strong analytical, decision-making, and conflict-resolution abilities.
• Excellent communication skills and a proven record in team building.
• Passion for outstanding food quality, service, cleanliness, and operational efficiency.
• Proficient in basic business math and computer skills.
• A dynamic, energetic, and proactive leader who drives results and inspires their team.
• Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as needed.

Physical Demands The physical demands listed below are essential for effectively performing the key functions of this role: Regularly required to:

• Remain standing for extended periods.
• Communicate verbally, expressing ideas and conveying important instructions.
• Use hands and fingers for handling, typing, picking, and grasping.
• Perceive object characteristics such as size, shape, and temperature through touch.

• Walk around the restaurant.
• Maintain balance while walking, standing or crouching.
• Reach out with hands and arms.
• Lift and push/pull up to 40 pounds over 20 feet.

• Climb stairs or ladders.
• Twist the upper body.
• Stand for long periods without a break.
• Stooping, kneeling, crouching, and crawling.
• Lift and push/pull up to 50 pounds over 15 feet.

Work Environment The employee will be regularly exposed to indoor and outdoor conditions with a moderate noise level. Indoor conditions may involve exposure to heat, cold, water, cleaning chemicals, grease, and oil. Team Lyders Payroll Inc is a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your sole employer. Franchisees are independent business owners who determine their own wage and benefit programs, which can vary among franchisees.