Job Location : Springfield,IL, USA
Job Requisition ID: 48963Start date: 8/7/25Closing Date: 08/21/2025Agency: Department of Healthcare and Family ServicesClass Title: PUBLIC SERVICE ADMINISTRATOR - 37015BPIS: 09050Skill Option: General Administration/Business Marketing/Labor/PersonnelBilingual Option: NoneSalary: Anticipated starting salary $8281/monthly; Full salary range $8281 - $12,223/monthlyJob Type: SalariedCategory: Full TimeCounty: SangamonNumber of Vacancies: 1Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCMEMerit Comp Code:This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.Why Work for Illinois?Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger—something that touches the lives of every person who calls Illinois home.No matter what state career you're looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Position overview:The Department of Healthcare and Family Services, Division of Medical Programs is seeking to hire a Special Projects Tech Support Analyst in the special projects support area of the Bureau of Technical Support. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to handle complex tasks in a fast-paced environment. We are looking for someone with excellent communication abilities, problem-solving skills, and a collaborative mindset to support our special projects team efficiently. The Special Projects Tech Support Analyst will play a key role in ensuring smooth operations and providing critical support to the bureau and across the department.The ideal candidate will possess a strong background in system analysis, data manipulation, and policy development related to Medicaid Management Information Systems (MMIS). This individual will demonstrate the ability to plan, direct, and evaluate programs, including the development and implementation of program goals and objectives. The candidate should be skilled in resolving administrative issues and recommending improvements. Additionally, the ideal candidate will have expertise in developing statistical reports for fiscal and utilization data, assisting in decision support related to Medicaid reimbursement and service needs. Strong experience in policy analysis, and interdepartmental collaboration, along with a solid understanding of system enhancements, will be key for success in this role. The ability to drive system changes, maintain up-to-date data for decision-making, and facilitate the resolution of MMIS system issues is essential.HFS values employees with different backgrounds, life experiences, and talents.Employees receive a robust benefit package including:Monday-Friday work scheduleFlexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)Health, Life, Vision, and Dental InsurancePension PlanPaid Parental LeaveDeferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)Employees earn (12) paid Sick Days annually.New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.Employees earn (3) paid Personal Days annually.(13-14) paid holidays annually (based on start date)If you are seeking a new opportunity, and this position appeals to you, please apply today!At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.Essential FunctionsSubject to management approval, serves as the Special Projects Tech Support Analyst by planning, directing, and evaluating the Data Manipulation and System Analysis Programs related to the Medicaid Management Information System (MMIS) and its subsystemsDevelops statistical reports of fiscal and utilization data, geographical, economic, socioeconomic, and Medicaid demographic characteristics for use by Healthcare and Family Services to monitor and evaluate programsDirects and reviews the decision activities for contract negotiations and supply negotiations with historical contract information concerning paid claims information, utilization, and rate dataDirects and reviews the evaluation, analysis, development, administration and operation of program policy and objectives to evaluate the impact on MMIS processes and reportsConducts revisions of the Department's administrative rules and State plans to meet policy objectives of the DepartmentPerforms other duties as required or assigned which are reasonably within the scope of the duties enumerated aboveMinimum QualificationsRequires knowledge, skill, and mental development equivalent to completion of four (4) years of collegeRequires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or business organizationSpecialized SkillsTwo (2) years of experience working with fee for services claims payment methodologies and other payment methodologies for medical claimsTwo (2) years of experience creating queries and utilizing a medical data warehousePreferred QualificationsTwo (2) years of experience working with fee for services claims payment methodologies and other payment methodologies for medical claimsTwo (2) years of experience creating queries and utilizing a medical data warehouseTwo (2) years of experience working with Medicaid systems and subsystemsTwo (2) years of experience working with public and business administration, principles and practices, agency programs and service objectivesTwo (2) years of experience working for a public or private organization in charge of a public assistance programConditions of EmploymentRequires completion of a background check and self-disclosure of criminal historyRequires the ability to utilize and maintain state issued equipment such as a laptopThe conditions of employment listed here are incorporated and related to any of the job duties as listed in the job descriptionWork Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.Work Location: 201 South Grand Ave E Springfield, IL 62704-3803Email: ...@illinois.govPosting Group: Leadership & ManagementThis position DOES contain “Specialized Skills” (as that term is used in CBAs).APPLICATION INSTRUCTIONSUse the “Apply” button at the top right or bottom right of this posting to begin the application process.If you are not already signed in, you will be prompted to do so.State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.If you have questions about how to apply, please see the following resources:State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job AidNon-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:...@SIL-P1...@SIL-P1.ns2cloud.com