Job Location : Los Angeles,CA, USA
Social Services Coordinator – Outreach & Program Support
📍 Location: Downtown Los Angeles (across from Union Station)
🕒 Schedule: Monday–Friday | 8:30 AM or 9:00 AM Start Time
Position Overview:
We are seeking a dedicated and self-motivated Care Coordinator to support care management efforts and community engagement in a flexible, mission-driven environment. This role plays a vital part in bridging outreach and operations, with 40–50% of responsibilities focused on field-based outreach. You will work directly with Managed Care Plans, helping assess member eligibility and supporting warm hand-offs to Care Managers. This position is based in Downtown LA, in a public transportation-friendly office located directly across from Union Station.
Key Responsibilities:
● Conduct outreach to members provided by Managed Care Plans.
● Complete eligibility assessments and coordinate warm hand-offs to Care Managers.
● Collaborate closely with LCSW's to execute care plan components and administrative needs.
● Attend internal and external meetings as a program representative.
● Maintain consistent follow-up and ensure efficient communication across teams.
● Participate in ongoing operations and contribute to process improvements.
Top Selling Points:
✨ Positive, collaborative work environment with social impact
✨ Flexible schedule and professional autonomy
✨ Room for growth within the organization
✨ Public transit accessible – right across from Union Station
Must-Have Qualifications:
● Master's degree in Healthcare, Social Work, or a related field
● MSW strongly preferred – must understand healthcare coordination
● Demonstrated accountability and ability to build trust with vulnerable populations
● Excellent communication, leadership, and team collaboration skills
● Experience with program management and strategic planning
Soft Skills & Attributes:
✔ Self-motivated and proactive
✔ Collaborative team player
✔ Strong follow-through and organizational skills