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IT E-Commerce Business Analyst (SAP Hybris) in Richardson, TX (Onsite) || Fulltime RoleIT E-Commerce Business Analyst (SAP Hybris) in Richardson, TX (Onsite) || Fulltime Role

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Job Title:IT E-Commerce Business Analyst

Interview mode: Video and Face to Face

Visa: USC/ GC/ EAD Only

Job Description-

Top Must-Have Skills (Non-Negotiables)

•SAP Hybris experience (This is critical. Most current candidates are missing this.)

•E-commerce domain knowledge (Minimum 5 years' experience in e-commerce)

•Requirement gathering & stakeholder management

•Functional UAT (User Acceptance Testing)

•Workshop facilitation (must be comfortable leading sessions with business teams)

•Architecting/designing solutions (roughly 25% of role — techno-functional skill set needed)

•On-site 5 days a week in Richardson (Local candidates only)

Nice-to-Have / Strong Pluses

•SAP SD experience (especially in pricing/availability + integration with Hybris)

•Previous work with SAP Commerce Cloud or plans to migrate to it

•Experience working with external vendors/integration partners

•Comfort in high-collaboration roles (marketing, digital, IT, product owners)

Level: Mid-Senior (8–15 years total exp, with 5+ in e-comm)

Team Style: Cross-functional, agile teams

Future Projects: Migration to SAP Commerce Cloud, consignment & residential workflows, checkout & order mgmt. enhancements

WHAT YOU WILL BE DOING:

The E-Commerce Business Analyst will work cross-functionally with the manager, members of IT, and Digital. eCommerce & Marketing business teams to create a culture of high-quality execution. This role will serve as the principal technical resource and business partner for the SAP Commerce B2B and B2C eCommerce portal effort and its implementation and enhancement to ensure that the company is properly positioned for future growth.

•Collaborate with cross-functional teams to gather, understand, and translate business requirements into user stories or use cases for technical teams.

•Analyze requirements to enhance eCommerce websites and optimize user experiences.

•Provide functional expertise and insights during design discussions.

•Design user interaction models, workflows, and interfaces to ensure intuitive user experiences.

•Effectively communicate complex ideas in a simple, clear manner.

•Stay current with industry best practices and adhere to relevant standards.

•Manage relationships with both internal and external partners to drive project success.

•Ensure solutions align with the organization's long-term IT strategy.

•Support feasibility studies, project assessments, and the initiation phase, including scoping, risk management, and estimation.

•Participate in testing activities to ensure high-quality solutions that meet requirements.

Preferred Skills:

•SAP SD experience is a plus.

•Ability to communicate complex technical solutions and opportunities to non-technical decision-makers.

•Experience delivering product demos when needed.

•Familiarity with Agile project execution.

•Basic project management experience is a plus.

Qualifications:

•Bachelor's degree or an equivalent combination of education and experience.

•8+ years of experience in IT, with a focus on gathering requirements, system configuration, and customization.

•Solution Design (Techno-Functional) – Ability to lead end-to-end B2B solutioning across systems.

•SAP Hybris – B2B Commerce Expertise – Deep understanding of SAP Commerce (Hybris) B2B capabilities, processes, and customizations.

•Stakeholder Management – Strong experience interfacing with business teams, product owners, architects, and developers.

•Extensive experience in business analysis for eCommerce platforms such as Hybris, Shopify, BigCommerce, Salesforce Commerce, or Adobe Commerce.

•Demonstrates a strong blend of functional and technical expertise.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesIT Services and IT Consulting

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