Transportation Delivery Operations Manager (Veterans Encouraged to Apply)
: Job Details :

Manage the performance of a Staples Delivery Operation (SDO) location in an efficient, cost effective, and safe manner while maintaining high customer satisfaction levels. Collaborate with the Director of Delivery Operations for preparing and planning strategies to meet the SDOs daily, weekly, and monthly customer service and financial goals. Ensure all deliveries to Staples North American Delivery (NAD) customers are performed according to time, safety, efficiency, and accuracy standards. Ensure the SDO operates according to budgeted guidelines. Coach and manage associates to high performance standards, while recognizing individual and team successes. Work in concert with the senior management team in implementation of processes and procedures to ensure continuous improvement in efficiencies. Work cross channel with a required high degree of communication with the Call Centers, Fulfillment Center Managers and Sales. Direct daily delivery operations, staffing and resources to accompli...Operations Manager, Operations, Transportation, Delivery, Manager, Transport, Retail