Job Location : Santa Clara,CA, USA
EJ Home Services is a residential service company specializing in plumbing, electric, heating, and air conditioning. We have serviced Santa Clara and the surrounding Bay Area since 2006. We provide a great environment and culture focused on growth, development, and retention. Our priority is taking care of our employees who are our biggest assets. We are looking to add a Dispatcher to our team.
Position Overview:
As a Dispatcher, you'll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You'll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.
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We offer:
Job Requirements:
There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you.
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