Service Writer Position
KanEquip-Garden City has an immediate opening for a Service Writer to assist the Service Manager with administrative duties and repair orders for agriculture and construction equipment. You will contribute to our team by:
- Coordinating with the Service Manager to assign jobs to technicians in the service department according to their skill and knowledge.
- Assisting in supervision of technicians and ensuring excellent customer experience.
- Communicating clearly with customers regarding service work and billing.
- Maintaining a positive and professional working relationship with the service team, other dealership staff, and vendors.
- Completing forms for service operations and warranty in a timely and accurate manner.
- Promoting teamwork and communication through effective interaction with team members.
- Managing service trucking and sales logistics.
- Experience in an agriculture equipment service department or an agricultural equipment dealership.
- Expertise with computer system, including MS Office and internet-based applications.
- Ability to work seasonally extended hours during the week or weekends.
- Acceptable Motor Vehicle status- current drivers license, and ability to operate motor vehicle.
- Ability to travel to company meetings and training events as needed.
- Great customer service skills.
- Knowledge of agricultural operations - farming background preferred.
- Solid diagnostic and problem-solving skills.
- Strong communication and interpersonal skills with customers and employees.
JOB CODE: 1000043