Warming Station Program Director
: Job Details :

Job DescriptionJob Description

Are you Ready to Launch Your Career? ????

Join us in our mission as a Warming Station Program Director at Catholic Charities of Delaware, Otsego, and Schoharie Counties.

Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of purpose and opportunity, where your work directly contributes to building a stronger, more compassionate community. We consider it a privilege to serve those in need—and we love what we do.

As the Warming Station Program Director, you will play a critical leadership role in supporting our seasonal warming stations, providing a safe and welcoming environment for unhoused individuals during the cold-weather months. Your efforts will help ensure high-quality, compassionate care and efficient operations across all warming station locations.

In this role, you will:

• Provide Oversight and Leadership to all Warming Station Supervisors regarding the seasonal opening, operation, and closing of stations each year (October through April).

• Ensure Compliance with all applicable policies, procedures, and guidelines as established by the New York State Office of Temporary and Assistance (OTDA) and Catholic Charities' internal standards.

• Offer Direct Support and consultation to supervisors and staff on emerging issues—including being available by phone during overnight hours and, when necessary, responding on-site.

• Monitor Contractual Performance to ensure all service delivery targets and contractual obligations are met in a timely and effective manner.

• Participate Actively in community and statewide boards, coalitions, and committees related to homelessness services and warming station efforts.

• Attend and Represent Catholic Charities at relevant professional meetings, trainings, and events.

• Support Staff Hiring and Training by assisting in interviews, onboarding, and ongoing education of Warming Station personnel.

• Promote Best Practices in care and safety through the implementation of harm reduction strategies and trauma-informed approaches.

Director of Peer Services Minimum Salary: $40.00 / Hour; $30.00 / Hour out of season

Director of Peer Services Maximum Salary: $40.00 / Hour in season; $30.00 / Hour out of season

Director of Peer Services Schedule: Varied Hours - 19.5 hours per week; THIS POSITION HAS ON CALL SHIFTS

Qualifications:

• 2 Year associate degree in Human Services or related field
• 3 - 5 years of relevant experience or working with a diverse population and supervisory experience
• This position requires a valid driver's license, proof of current car insurance, registration and access to a reliable, working vehicle

We value work-life balance and offer some stellar benefits:

• For benefit-eligible positions:
• Health/Dental/Vision/Life Insurance
• Retirement planning options
• Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)
• A diverse and inclusive work environment
• Employee Assistance Program
• Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.)
• Exciting referral bonuses
• Ongoing training and development
• Recognition and Awards
• Career Growth
• A collaborative team culture

Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.

Applicants have rights under Federal Employment Law:

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO) Know Your Rights

Employee Polygraph Protection Act (EPPA)