Informatics Specialist
: Job Details :

This range is provided by Tandym Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$125,000.00/yr - $150,000.00/yr

We're seeking an experienced D365 Business Analyst to join the IT-side implementation team to support a leading global luxury retailer in their transition to Microsoft Dynamics 365 in the cloud. This long-term project is kicking off a fresh analysis phase and will focus initially on Retail and CRM modules, followed by Finance & Operations. This is a hands-on role focused on solution configuration, stakeholder collaboration, and system support.

Project Highlights:

We're seeking an experienced D365 Business Analyst to join the IT-side implementation team to support a leading global luxury retailer in their transition to Microsoft Dynamics 365 in the cloud. This long-term project is kicking off a fresh analysis phase and will focus initially on Retail and CRM modules, followed by Finance & Operations. This is a hands-on role focused on solution configuration, stakeholder collaboration, and system support.

Project Highlights:

• Implementation Type: Cloud-based Microsoft Dynamics 365
• Timeline: Analysis phase launching soon; implementation starts Sept/Oct
• Duration: ~15 months + post-go-live optimization
• Scope: Retail and CRM rollout (U.S. and global), followed by Finance & Operations
• Team: 15-20 U.S.-based team members; global expansion to follow

Key Responsibilities:

• Collaborate with solution architect, IT team, and business stakeholders
• Support requirements gathering, system design, configuration, testing, and documentation
• Configure core Retail features: product screens, discounts, pricing, logos, warehouse structures
• Document business processes and workflows (Visio preferred)
• Assist in training end users and validating design decisions

Requred Experience:

• Hands-on experience with Microsoft Dynamics 365 (especially Retail modules
• Strong understanding of retail business operations
• Proven D365 configuration experience

Preferred Experience:

• Experience with CRM modules
• Strong process documentation skills (Visio)
• Familiarity with Power BI, Azure DevOps, Jira, SharePoint

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesRetail Apparel and Fashion

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