Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats. Our platform allows our customers to uncover differentiated insights that address their client's needs. In addition, our employees know they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met.
With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to historically siloed and inaccessible data. Through our platform, these healthcare organizations can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs.
Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $81 Million from leading VC firms with deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in a sector ready for disruption. We're growing quickly and would love for you to be a part of it!
About the Role:
** This position is based in Nepal and requires you to come into the Kathmandu office**Come join our team! Help us tackle the data usability challenge for payers. Your expertise and experience will help drive meaningful performance outcomes. You'll also have the chance to advance your career, acquire new skills, and collaborate with some of the most innovative minds in payer data management.
We are seeking a highly motivated and proactive Product Manager to join our team and lead the development and evolution of Data Quality and Telemetry capabilities for our industry leading payer data usability platform, including advanced data quality monitoring and reporting. The ideal candidate should possess strong agile product management skills, hands on experience implementing or leading data quality products and excellent communication and analytical abilities. If you are customer-focused, adept at cross-functional collaboration, have a proved track record of delivering solutions with high return on investment (ROI) and capable of strategic thinking and leadership within a fast-pace environment, this role is for you!
You Will:
- Lead the execution of the Abacus Platform Data Governance roadmap for Abacus Data Solutions, ensuring alignment with the Company's Objectives and Key Results (OKRs) and customer needs.
- Design and lead Platform Data Quality (DQ), Telemetry and Cloud Cost products that allow Abacus and its clients make informed decisions, improve operational efficiency and enhance overall business value of Abacus solutions while fulfilling any regulatory requirements.
- Conduct market research and analysis to identify trends, competitive landscape, and user personas to inform product strategy, required features and service SLAs.
- Collaborate with engineering, delivery, SMEs and operations teams to ensure seamless integration of high value data quality checks across the data transformation lifecycle.
- Develop and manage strategy, backlog, and deliverables for each phase of the roadmap taking into account market trends and feedback from internal and external stakeholders.
- Monitor product development progress and provide regular updates to leadership and stakeholders on the status of roadmap execution in an easy-to-understand format.
- Facilitate communication between teams across organizion to ensure clarity and alignment throughout the project lifecycle.
- Actively gather and incorporate feedback from internal and external clients to continuously improve data quality measures.
- Be the voice of the customer and define Epics and User Stories that clearly articulate business value, ROI and customer impact.
- Ensure Product Engineering has the required information to effectively deliver against product roadmap items.
- Collaborate with the product marketing team to create go-to-market strategies, product messaging, and marketing collateral to drive adoption and usage of the platform.
- Provide mentorship and guidance to junior product team members, fostering a culture of learning and growth within the team.
What we're looking for:
- Bachelor's degree in Computer Science, Engineering, Business, or related field.
- Minimum of 6 years of total experience, with 3-4 years of direct product management experience, with focus on data quality / telemetry or related domains.
- Passion for Product Managment and Data Quality, with:
- Strong verbal and written communication skills for translating business needs into Epics and User Stories.
- Experience in release coordination and acceptance testing.
- Hands-on Agile product ownership with proven results.
- Strong analytical and technical background with the ability to understand complex software systems in close collaboration with product engineering teams.
- Proven experience leading and releasing Data Quality, Telemetry and Cloud Cost Reporting solutions in AWS and Azure.
- Hands on experience with public cloud platforms, AWS, Azure, GCP and related technology.
- Proficiency in MS SQL or other relational databases, including advanced querying and scripting.
- Previous experience working with US teams and proven track record of successful delivery in this environment.
- Excellent communication and presentation skills, with the ability to effectively communicate complex ideas to both technical and non-technical stakeholders.
- Experience with Agile and Scrum methodologies, and familiarity with product management tools (e.g., Jira, Confluence, ProductBoard).
- Exceptionally strong client / prospect acumen with the ability to both communicate product features and roadmap and listen empathetically to understand their needs/problems and how Abacus can solve their problems holistically.
- Strong project management skills with the ability to provide leadership in cross-functional teams to ensure on-time / on-budget delivery of commitments.
- Demonstrated ability to thrive in a fast-paced, dynamic startup environment.
Bonus Points:
- Experience working at a healthcare payer in an operational role or developing products to support US healthcare payers.
- Hands on experience with data analytics and data quality tools such as Power BI and R.
- Proficiency in database concepts/tools (preferably Databricks, Snowflake).
- Operational expertise leveraging GenAI to solve business problems with a detailed understanding of how compound AI systems function.
Equal Opportunity Employer
As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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