Field Service Technician (Power) - Seattle, WA
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Job Overview
As a Field Service Technician (Power), you will be responsible for supporting hospital equipment through troubleshooting, maintenance, and building strong customer relationships. The role involves frequent travel between hospitals, documentation of service activities, and working in a fast-paced environment.
Key Responsibilities
- Travel between hospitals based on service requests.
- Troubleshoot and resolve customer and product issues.
- Build positive relationships with customers, peers, and internal teams.
- Document service activities accurately to maintain quality records.
Desired Qualities
- Self-motivated and proactive.
- Collaborative and team-oriented.
- Strong analytical and problem-solving skills.
- Detail-oriented with excellent documentation skills.
Knowledge & Skills
- Ability to work with bio-hazardous materials and wear PPE.
- Willingness to work overtime, including nights and weekends.
- Strong communication and interpersonal skills.
- Ability to work independently in stressful situations.
- Proficiency in Microsoft Office and technical manuals.
Qualifications
- Minimum 3 years of technical service experience preferred.
- Bio-medical equipment experience preferred.
- Valid driver's license with a good record.
- High School Diploma or GED required; technical training preferred.
Benefits
- Company vehicle for business use.
- Comprehensive health insurance, including medical, dental, and vision.
- Tuition reimbursement up to $15,000/year.
- 401(k) plan with matching and discretionary contributions.
- Paid time off, life insurance, disability coverage, and wellness programs.
Compensation
$32.22 - $44.57 per hour plus bonus and benefits. Pay is based on experience and skills.
Additional Information
This is a full-time, mid-senior level position within the engineering and IT sectors, in industries related to medical equipment manufacturing. The role requires frequent travel and the ability to handle physically demanding tasks.
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