Join to apply for the Intake Coordinator - San Jose, CA role at TELUS Digital
1 week ago Be among the first 25 applicants
Join to apply for the Intake Coordinator - San Jose, CA role at TELUS Digital
Get AI-powered advice on this job and more exclusive features.
RequirementsDescription and RequirementsWORK LOCATION: On site in San Jose, CAJOB STATUS: Full time, temporaryFLEXIBILITY REQUIERED: Schedule and weekendSTART DATE: 1/6/2025END DATE : 3/10/2025, possibility of extensionRate : $25.00ObjectiveThe Intake Coordinator is expected to interact directly with participants upon their arrival onsite and will be responsible for participant intake. The Intake Coordinator will report to the Site Manager and training will be provided before the start of data collection. Sessions occur in San Jose, CA.Responsibilities:
- Welcome participants to the job location.
- Instruct and support participants throughout their time at the job location
- Track participant appointments.
- Ensure participants' satisfaction
- Foresee logistic challenges and solve them proactively
- Report and escalate to management as needed
- Track data in spreadsheets using Google Sheet/Excel experience
- Coordinate project activities with team members as needed
- Cooperate and report regularly to Program Manager, Project Managers and other team members
Minimum Qualifications:
- 1-2 years of work experience in customer service for the food, retail or hospitality industry
- Familiarity with iOS and macOS
- Exceptional customer service experience and skills
- Able to commit to a weekly schedule for the duration of the project
- Ability to interact professionally with project participants
- Experience with progress tracking and reporting, comfortable with Sheets/Excel.
- Excellent verbal and written communication
- Strong organizational skills, meticulous attention to detail
TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
- We embrace change and initiate opportunity
- We have a passion for growth
- We believe in spirited teamwork
- We have the courage to innovate
At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at ...@telusdigital.comAdditional Job DescriptionThe Intake Coordinator is expected to interact directly with participants upon their arrival onsite and will be responsible for participant intake. The Intake Coordinator will report to the Site Manager and training will be provided before the start of data collection. Sessions occur in San Jose, CA.EEO StatementAt TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.Seniority level
- Seniority levelEntry level
Employment type
Job function
- Job functionOther
- IndustriesIT Services and IT Consulting
Referrals increase your chances of interviewing at TELUS Digital by 2x
Get notified about new Intake Coordinator jobs in Palo Alto, CA.
San Ramon, CA $81,250.00-$102,400.00 2 weeks ago
Care Experience Coordinator - Staffing Coordinator
Santa Clara County, CA $27.75-$33.83 1 month ago
Case Manager - Interim Housing (JR 5127)
Santa Clara County, CA $27.75-$33.83 1 month ago
Care Coordinator / Operations CoordinatorCase Manager - Villas on the Park (JR 4980)Case Manager-Villas at 4th Street (JR 4703)
East Palo Alto, CA $25.00-$40.00 2 weeks ago
Care Coordinator: Peer Specialist (aka Case Manager with Lived Experience)Case Manager- Early Start Division (0-3 years old)
San Leandro, CA $66,824.42-$102,678.16 6 days ago
Integrated Care Plan Program Coordinator
San Mateo County, CA $23.00-$26.00 1 week ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr