Guest Services Associate
: Job Details :

About us: People Serving People is the largest and most comprehensive emergency shelter for families experiencing homelessness in Minnesota and a dedicated leader in homeless prevention. If you want to help transform communities and see families thrive, then People Serving People is the place for you. What do we need? We are looking for a customer service-focused individual for our Full-Time Guest Services Associate role. The primary function of this position is to guarantee unsurpassed customer service to People Serving People's guests by performing and providing quality control for all Front Desk activities, and ensuring the effectiveness of a 24/7/365-day operation at the heart of People Serving People's emergency shelter Responsibilities for Guest Services Associate: Contribute to warm and friendly environment by greeting and providing great hospitality to guests Process guest intake, voucher renewals, and audit report paperwork Respond to guests' request for information and necessities Answers telephone and relays messages for guests Understand and follow all front desk policies and procedures in order to provide excellent guest service Performs stocking and cleaning responsibilities as needed for shift Pay and Benefits for Guest Services Associate: $25.00 hourly Full-Time, Sunday - Thursday, from 3:00 p.m. to 11:30 p.m. Medical, dental, and vision insurance available. Company-paid life and disability insurance. 401(k) with employer contribution at 6 months. 40 days of PTO per year. Reduced cost parking or metro pass. Cellphone reimbursement. Reduced childcare rates. 12 weeks of paid parental leave. Financial wellness benefit. The chance to make a real difference in the community. Compensation details: 25-25 Hourly Wage PIf1545c543a53-25448-#######1