Salary: $22.00 Hourly Location : Salt Lake County, UT Job Type: Full Time Job Number: 45971 Agency: 190 Utah National Guard Opening Date: 08/06/2025 Closing Date: 8/20/2025 11:59 PM Mountain FLSA: Non-Exempt Recruiter: Chelsea Rodemack - ...@utah.gov # of Openings: 1 Background Check: You must successfully pass a criminal history check. Location: Utah National Guard Headquarters 12953 S Minuteman DriveDraper, Utah 84020 Schedule Code: B - Competitive Career Service - Employment in this position requires a probationary period. Benefits: This position is eligible for a full benefits package. See benefits tab below for details. EEO Statement: The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, dial 711 or TTY: 800-###-####. Job Description Are you a highly organized and detail-oriented individual looking for an opportunity to apply your specialized office skills in a dynamic environment? The Utah National Guard is seeking an Mailroom Clerk to perform complex production tasks and serve as a focal point for agency-specific assignments. This role requires independent judgment, a comprehensive knowledge of pertinent rules, regulations, and policies, and the ability to apply agency procedures. Why You Should Join Our Team This presents an exceptional opportunity to make a tangible impact. In addition to the satisfaction derived from assisting State employees, you'll benefit from outstanding health and retirement perks. This includes generous paid time off to ensure a harmonious work-life balance. For a comprehensive overview of the benefits we offer, please . The Agency For more information about the Utah National Guard, please visit this . Health Insurance - Public Employee Health Program (PEHP):
- 3 medical plan options. Choose a Traditional or High Deductible Health Plan. There is an Opt-Out Cash Benefit option for those who have other medical insurance coverage.
- 5 dental plan options, with an Opt-Out Cash Benefit option for those that have other dental insurance coverage.
- 2 vision plan options under EyeMed
Retirement - Utah Retirement Systems (URS):
- Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7/1/2011 are in the Tier I Public Employees System.
- Employees hired on or after 7/1/2011 and who have never been in the URS retirement system have two options for retirement in the Tier II System.
- Tier 2 Hybrid Retirement System. Employer contributes an amount equal to 10% of your salary between both plans (pension and 401(k))
- Tier 2 Defined Contribution Plan. Employer contributes an amount equal to 10% of your salary to a 401(k) plan only.
- Employer contributions to your 401(k) are vested after four years.
Paid Time Off:
- Annual leave and sick leave are accrued at 4 hours per pay period each (4 hours annual, 4 hours sick).
- Annual leave amounts increase with years of service.
We have 12 paid holidays. Responsibilities
- Mail and Document Processing: Receive, sort, and distribute incoming and outgoing mail and packages. You will also prepare, process, and review various documents, including tax forms, for accuracy and completeness, updating information as needed. This involves comparing elements for consistency, verifying data entry, and evaluating documents against policy.
- Equipment Operation and Record Keeping: Use mail extraction machines and other mailroom equipment. You will maintain written records of mailroom activities and create or maintain file and record-keeping systems.
- Quality Control and Reporting: Ensure the high quality of scanned documents. You will also be responsible for preparing and generating recurring reports that involve automated processes and a thorough understanding of the subject matter.
- Customer Service and Training: Provide information and assistance to the public and others, helping them complete forms and applications. You may also assist with customer inquiries about mail services and help train vendors and new employees on mailroom procedures.
- Inventory Management: Monitor and follow up on documentation to ensure deadlines are met. You may also be responsible for managing mailroom supplies by ordering, receiving, inspecting, and storing equipment and materials.
Qualifications We are looking for a qualified applicants who can:
- Reviewing documents for accuracy and completeness.
- Updating information and evaluating against policy.
- Comparing elements for consistency or logical relationships.
- Writing or drafting correspondence, reports, and other written materials.
- Providing information and assistance to the public.
- Locating and assembling records and information that may require substantial research and judgment.
- Analyzing, summarizing, and reviewing data, then reporting findings and interpreting results.
- Receiving and responding to incoming questions or complaints and explaining policy and procedures.
- Monitoring, tracking, and following up on documentation to ensure timelines are met.
- Assisting with training vendors and new employees.
Knowledge and Skills:
- Independent judgment in office specialties.
- Comprehensive knowledge of pertinent rules, regulations, policies, and procedures.
- The ability to apply agency regulations, policies, and procedures.
- Specialized office skills.
- Thorough subject matter understanding for preparing recurring reports.
- Experience in performing complex production tasks.
- Experience with basic accounting functions, such as receiving cash payments, basic bookkeeping, processing payroll, and accounts payable/receivable.
- Skill in maintaining calendars, schedules, and coordinating appointments, meetings, and other activities.
- Ability to order, receive, inspect, and store equipment and supplies.
Supplemental Information Physical Requirements: The job is typically sedentary, with the employee sitting comfortably to perform the work. However, some walking, standing, bending, carrying light items, or driving may be required. The work is performed in a typical office setting with adequate lighting, heating, and ventilation. Benefits: The State of Utah offers eligible employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for a detailed information page: To access a Total Compensation Calculator in Excel format click FMLA General Notice: (right click + open link in new tab) (clic derecho + abrir en una pestaña nueva?) 01 A large volume of incoming mail and packages needs to be sorted and distributed to multiple departments. What is your primary approach to ensure accuracy and timeliness?
- I would sort the mail and packages as they arrive and deliver them as soon as I have a small stack for a department.
- I would establish a systematic process, such as color-coding or using specific trays for each department, and set scheduled times for delivery to maintain a consistent workflow.
- I would rely on my memory to recall which items go to each department.
- I would ask colleagues where their mail goes each day.
02 When preparing various tax documents, you notice some forms are missing required signatures. What is your first action?
- I would sign the documents myself to avoid delays.
- I would set the incomplete documents aside and address them when I have time.
- I would immediately contact the sender or the relevant department to inform them of the missing information and get the correct procedure for completion.
- I would assume the documents are still valid and continue processing them.
03 You are responsible for using mail extraction machines and other mailroom equipment. To prevent operational issues, what is the most important step you would take?
- I would only use the machines when absolutely necessary to reduce wear and tear.
- I would read the user manual once and then operate the machine based on what I remember.
- I would perform regular maintenance checks, clean the equipment as needed, and report any malfunctions or potential issues to a supervisor promptly.
- I would wait for the machine to break down before reporting the issue.
04 A batch of scanned documents is blurry and difficult to read. What action would you take to ensure the quality of the documents?
- I would forward the blurry documents as is and assume the recipient can figure them out.
- I would try to adjust the scanner settings to see if that helps, but if not, I'd move on.
- I would rescan all the documents in the batch, review each one to ensure it's clear and legible, and check the scanner for any issues that might have caused the problem.
- I would only rescan the documents if someone complains about them.
05 A new employee asks for help with the mailroom procedures. How would you best assist them?
- I would give them a quick verbal overview and let them figure it out on their own.
- I would provide a step-by-step training session, offer written instructions or a checklist, and make myself available for follow-up questions.
- I would tell them to ask someone else, as I'm too busy.
- I would simply show them what to do for one document and expect them to understand the entire process.
06 Please indicate how you heard about this specific job posting.
- State of Utah job site (www.governmentjobs.com/careers/utah)
- Referred by a Friend or Family
- Indeed
- Other External Job Board or Site
- LinkedIn
- Social Media (Facebook, Twitter, etc.)
- DWS job website (www.jobs.utah.gov)
- Advertisement (Digital Ad, Billboard, Print, etc.)
- Professional Network (Association, Membership, Work Colleague)
- University Network (Handshake, School Job Board, Career Center, etc.)
- Contacted by a Recruiter
- Career or Job Fair
- Internship
- Interviewed for different position
- Internal communications (Agency/Division, etc.)
- Other (not listed above)
Required Question