Access/Scheduling Center Representative (Ashland, KY; Ashland, KY)
: Job Details :

Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status that is protected by applicable federal, state, and/or local laws. This policy includes, but is not limited to: recruitment, employment, promotion, demotion, transfer, termination, compensation, benefits, layoffs, training, and social and recreational programs. Salary Range: $15.00 Duties and Responsibilities:

• Provide information and referrals.
• Be knowledgeable of and comply with Pathways Policies and Procedures
• Familiarity with community resources and an extensive working knowledge of all the services at Pathways
• Provide customer service to support staff, therapists, consumers and administration.
• Adhere to protocol exception for all ten counties of Pathways.

Qualifications: This position requires a minimum of a High School diploma. Skills and knowledge required:

• Professional telephone skills
• Computer skills
• Individual needs to be a self-starter.
• Individual needs to be flexible and open to making necessary changes in the workplace.
• Excellent understanding of Pathways services and programs.

Work schedule: A minimum of 37.5 hours a week is required. This is a full time position