We are seeking a Customer Service Representative for a local bank. The primary responsibility is customer service, and those in this position must be knowledgeable about a range of bank operations and be able to answer any questions a customer has.
Other duties and responsibilities may include:
- Recording transactions, which involves logging checks and preparing transaction reports.
- Counting and packaging currency.
- Reconciling cash drawers.
- Opening new accounts and helping with loan applications.
- Exchanging foreign currency.
- Promoting the bank's products and services.
- Keeping customers' personal information confidential.
- Communicating with other bank team members.
- Helping customers with home banking, reset PIN numbers or passwords, walk through phone banking issues, and set up bill pay accounts.
Experience:
- Cash handling: 1 year (Required)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Required)
- Reliably commute to work and good attendance
- High School Diploma or Equivalent
Benefits: medical, dental, vision
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