Registrars Office Specialist
: Job Details :

Category Technician DescriptionPosition Title: Registrar's Office Specialist Reports To: Registrar Position Status: Full-Time, 37.50 hours per week, 12 months per year, 1950 Annual Hours Classification/Points: H, 905 Bargaining Unit/Division: Michigan Education Association, Educational Support Personnel I & II, Division II Technical Position Description: Supports the Registrar in managing student records, registration processes, and related academic operations of the Registrar's Office. Position Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide information/assistance to the general public, faculty and staff in all areas of the Registrar's Office.

Provide assistance to students with student system usage, registration functions, degree requirements, transfer credits and academic record information.

Responsible for transcript processing.

Review and correct record errors on academic transcripts.

Serve as point of contact for Transcript and Diploma Services, managing and troubleshooting issues and services.

Prepare diploma information for production/distribution by Diploma Services. Receive and process orders for replacement diplomas.

Maintain Registrar's Office information on the College website, ensuring up-to-date information is available.

Process student registrations, add/drop requests and course withdrawals.

Maintain student system records and file system and ensure compliance with record retention/disposal procedures. Update student personal and academic information when requested.

Serve on the college commencement committee and assist with ceremony preparations.

Assist the Registrar with grade processing and grade changes.

Assist Registrar with degree audits.

Assist Registrar with auditing records for completion of the Michigan Transfer Agreement (MTA).

Assist Registrar with transfer evaluations.

Assist Registrar with final exam preparation.

Complete enrollment verifications and Clearinghouse education verification requests.

Work with fellow staff in the Registrar's Office to provide guidance on records and registration processes.

Regularly update and maintain detailed procedures manual for the position.

Comply with established record release procedures, including the Family Educational Rights and Privacy Act (FERPA).

Presence on the job is an employee's fundamental obligation. Regular, reliable, and punctual attendance is required.

Perform other duties as directed by the Registrar.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Position RequirementsPosition Qualifications:

Associate's degree required.

Minimum of three years of relevant work experience required.

Excellent customer service skills and ability to interact with others in a kind and courteous manner.

Strong understanding and effective use of information technology with the ability to quickly learn the database and administrative software programs in use at the College.

Demonstrated advanced proficiency with Microsoft Office software, specifically Word and Excel required.

Ability to learn and relay complex processes and policies.

Requires accuracy and attention to detail.

Ability to work effectively in a multi-tasking environment with many interruptions.

Ability to follow directions, work with minimal supervision and complete work in a timely fashion.

High proficiency in verbal and written communication skills.

Demonstrated advanced proficiency with preparing and proofreading documents and correspondence to individuals and groups using mail merges and other related tools.

Ability to maintain all information and records in a confidential and secure manner is required.

Full-Time/Part-Time Full-Time Shift Days Close Date 8/14/2025 Open Date 8/5/2025 Location Alpena Community College - Alpena Campus About the Organization Alpena Community College is located in Northeast Michigan on the beautiful shoreline of Lake Huron. ACC offers two-year degrees, one-year certificates, customized corporate training, and community education to all of Northeast Michigan. Each semester, ACC attracts more than 2,000 students of diverse ages, backgrounds, and academic goals. Smaller class sizes, affordable tuition, and the convenience of two campus locations and online courses, make Alpena Community College a great choice whether you are starting college for the first time, or coming back to school for a new career or additional training. At ACC, you can work on a college degree or acquire specific skills in a number of fields to move you forward in your occupation, plus the courses you complete can be transferred to a four-year college or university. Vocational/technical programs, distance learning programs, dual-enrollment, cooperative on-campus four-year degree programs and continuing education courses are all available right here, in Northeast Michigan. EOE Statement The College policies and practices for admission, employment, and activities comply with requirements of Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendment of 1972, Section 504 of the Rehabilitation Act of 1973 as amended, the Age Discrimination in Employment Act of 1967 (ADEA), the Americans with Disability Act (ADA) of 1990 and the ADA Amendments Act of 2010; Title II of the Genetic Information Nondiscrimination Act of 2008. The College does not discriminate on the basis of race, color, religion, national origin, gender, sex, age, or disability. The College practices and policies also comply with the Michigan Persons with Disabilities Civil Rights Act (PDCRA) and the Michigan Elliott-Larson Civil Rights Act (ELCRA) which prohibits discrimination in hiring based on age, height, weight, and marital status and familial status in addition to race, color, religion, sex (which includes pregnancy) and national origin. Alpena Community College prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The Notice of Nondiscrimination is located at www.alpenacc.edu. This position is currently accepting applications.