Bilingual: English/Spanish Required
Join United Site Services, the leading provider of comprehensive site services! We are dedicated to fostering partnerships that drive our customers' project and event success. With our focus on deep industry expertise and commitment to excellence in process management, we are looking for an enthusiastic Field Operations Supervisor to be a vital part of our diverse and collaborative team.
The Field Operations Supervisor will play a key role in our yard and transportation operations, leading a team of technicians to achieve outstanding results. If you thrive in a fast-paced environment and enjoy coordinating efforts to boost efficiency, we want to hear from you!
Key Responsibilities:
- Oversee all activities in the yard, ensuring smooth operations by supervising Technicians.
- Coordinate with the Operations Coordinator & Routers to optimize routes and enhance pick-up and delivery efficiency.
- Analyze operational activities, focusing on routing efficiency, weekly pick-ups vs. deliveries, labor and overtime management, fuel usage, and customer care quality.
- Facilitate clear communication among various departments to swiftly resolve customer service and operational issues.
- Collaborate with Operations Supervisors across different yards to manage asset transfers effectively.
- Ensure adequate staffing to meet customer and branch demands.
- Assist in the logistics of special events including delivery, pick-up, and servicing of assets.
- Review driver paperwork meticulously for accuracy and completeness.
- Approve Time Saver punches and manage time-off requests based on operational needs.
- Maintain compliance with fleet DOT regulations and company safety program, coordinating necessary training with Safety & HR.
- Support employee development through performance reviews and coaching.
- Operate various company vehicles and occasionally perform other assigned tasks.
Qualifications:
- Associate's Degree or equivalent combination of education and experience.
- Minimum of 2 years in a related field with proven leadership experience.
- Strong customer service skills and team-building expertise.
- Exceptional organizational, communication, decision-making, and problem-solving capabilities.
Physical Requirements:
- Ability to sit while driving and stand while servicing products.
- Capable of lifting up to 40lbs, crouching, squatting, and pushing or pulling 100lbs horizontally.
- Good hearing and speech to communicate effectively with customers and coworkers.
Benefits:
- Generous paid time off and holidays.
- Comprehensive medical, dental, and vision insurance.
- Employer-paid short-term disability and life insurance.
- 401(k) plan with employer matching.
- Employee Assistance Program (EAP) and discounts on services.
At United Site Services, we value diversity and are proud to be an equal opportunity employer. Join us and be part of a team that supports each other's growth and success!