Salary: $15.00 Hourly Location : Cuyahoga Falls Job Type: Part-Time Job Number: 202500036 Division: Service Department: Utility Billing Opening Date: 08/01/2025 Closing Date: 8/13/2025 11:59 PM Eastern DESCRIPTIONJob Summary: The City of Cuyahoga Falls is seeking a detail-oriented clerical professional. Under the general supervision of the Department Director, the Part-time Worker (Office Clerk) performs a wide variety of routine clerical duties to support the department. Key Responsibilities:
- Perform routine office duties such as typing documents, copying, scanning, filing, faxing, and entering data into systems
- Maintain and update department records related to utility billing, service orders, and customer interactions
- Operate a multi-line telephone system: answer incoming calls, direct callers appropriately, take messages, and provide accurate information when required.
- Greet and assist visitors, employees, and members of the public courteously and professionally.
- Receive and process customer payments; balance cash drawers and ensure accuracy at the close of business day.
- Create and prepare service orders and invoices under departmental procedures.
- Compose, proofread, and edit correspondence, reports, and other materials with attention to content, grammar, and completeness.
- Support administrative staff by assisting with tasks such as recordkeeping, document organization, and data integrity.
- Provide cashiering and customer service assistance, ensuring efficiency and professionalism.
- Collaborate with Account Clerk, Telephone Operator, and Administrative Assistant, fulfilling additional duties as needed.
- Exhibit a high level of accuracy, organizational skill, and discretion when handling confidential information.
- Communicate clearly and effectively both verbally and in writing to answer inquiries and provide department-related information.
- Adhere to all job-related safety protocols and standards.
- Maintain regular, predictable, and punctual attendance.
Minimum Requirements:
- High school diploma or GED equivalent.
- Demonstrated proficiency in basic to intermediate computer and office applications, including Microsoft Word and Excel.
- Prior experience in data entry and handling sensitive information with accuracy and confidentiality.
- Experience interacting with the public is beneficial; however, equivalent combinations of education and experience will be considered.
Special Requirements:
- Must possess a valid state driver's license and maintain eligibility under the City's driver safety standards.
- Must be a non-smoker and abstain from using any tobacco or nicotine products, including but not limited to cigarettes, cigars, pipes, snuff, and vaping devices, throughout the term of employment.
- Satisfactory completion of a pre-employment screening before hire, which includes drug (including marijuana), alcohol, and nicotine screening; motor vehicle record review, and criminal background check.
Physical Demands:
- The role requires frequent use of hands for typing and office equipment, regular standing, and occasional walking, sitting, reaching, or bending.
- It may involve lifting to 25 pounds and working extensively at a computer. Reasonable accommodations are available for individuals with disabilities.
Application Process:
- Applications must be submitted online at:
This position is not eligible for benefits. 01 Which of the following describes your highest level of Microsoft Office (Microsoft Word, Excel, Powerpoint) proficiency?)
- I do not have enough skills to meet the definition of Basic level below.
- Basic
- Intermediate
- Advanced
02 Briefly explain your experience in data entry and handling sensitive information with accuracy and confidentiality. 03 Briefly explain your experience interacting with the public or an equivalent combination of education and/or experience in customer service. Required Question