Receptionist
: Job Details :

Receptionist Opportunity At Mercedes Benz Of Raleigh

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

Mercedes Benz of Raleigh has an outstanding opportunity for a Receptionist to join the Holman family.

Responsibilities:

• Act as the first point of contact for visiting customers.
• Meet and greet customers consistently with courtesy and high level of professionalism.
• Make a friendly and premium-brand appearance.
• Engage customers to determine their automotive needs.
• Appropriately route customers to our service and parts businesses.
• Build strong relationships with customers and dealership employees.
• Maintain a high and consistent level of premium-brand, customer service.
• Use premium-brand telephone techniques and etiquette.
• Assist Service Department in clerical duties.

Qualification Criteria:

• High School Diploma or equivalent combination of education and customer service experience.
• Pleasant and engaging must be able to project a 'smile' while speaking both in person and over the phone.
• Proven outstanding customer service, preferably with a premium brand.
• Listen and retain information accurately.
• Excellent interpersonal skills, both in person and over phone.
• Team-oriented and flexible/multi-tasking.

Schedule:

• Monday 5-7
• Tuesday 4-7
• Wednesday 1-7
• Thursday 5-7

Benefits:

We also offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty

To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact ...@Holman.com.