Position Title: Director of Clinical Services
Department: Clinical / Residential / Outpatient
Summary:
The Director of Clinical Services provides leadership, oversight, and direction for all clinical aspects within a comprehensive substance use disorder treatment program. This role ensures services are delivered in alignment with best practices, state and federal regulations, and agency policies. The Director will supervise clinical staff, oversee services at assigned programs, ensure quality care for clients, and contribute to program development and performance improvement efforts.
Qualifications:
- Master's degree in Psychology, Social Work, Marriage and Family Therapy, or a related field
- Active, unrestricted California license as an LMFT or LCSW
- Minimum of 5 years of experience in clinical supervision and/or program management in behavioral health or substance use treatment
- Knowledge of addiction treatment models, co-occurring disorders, MAT practices, and ASAM criteria
- Strong leadership, communication, and conflict resolution skills
- Familiarity with DHCS regulations and Medi-Cal billing practices
- Proficiency in electronic health records (EHR) and documentation standards
- Proof of automobile insurance
- Current CPR and First Aid certifications
- Must pass a background check
Duties and Responsibilities:
- Oversee clinical and treatment programs, including detox services
- Supervise clinical staff such as Clinical Supervisors, therapists, and interns
- Supervise programs as assigned
- Ensure compliance with state, federal, and accreditation standards
- Maintain and update clinical protocols and evidence-based treatment modalities
- Provide supervision to support staff licensure and professional development
- Lead treatment team meetings, discharge planning, and crisis interventions
- Conduct ASAM trainings for staff
- Manage clinical intake, assessment, and discharge processes
- Collaborate with medical, psychiatric, and administrative teams for integrated care
- Participate in QA meetings, utilization reviews, and client satisfaction evaluations
- Develop and deliver training sessions to address staff development needs
- Engage in strategic planning, grant writing, and budgeting efforts
- Promote trauma-informed, culturally responsive, harm reduction, and client-centered care
- Evaluate program participants for psychiatric conditions and coordinate behavioral health services
- Participate in annual strategic planning with executive leadership
- Mentor therapists and counseling staff
- Perform all other duties as assigned by executive leadership
- Maintain professionalism, compassion, and empathy in client interactions
- Attend all mandatory agency meetings and trainings
- Follow all attendance, ethics, confidentiality (HIPAA), and safety policies
Essential Job Functions:
- Operate standard office equipment (e.g., computers, copiers, calculators, fax)
- Prepare written correspondence and documentation
- Communicate clearly and follow oral and written instructions
- Maintain effective interpersonal and professional relationships
- Adhere to all organizational policies, codes of ethics, and safety standards