Job Title: Training & Development Specialist
Location: Brooklyn/Queens/Bronx/ Yonkers, NY
Department: IT
Reports To: Training & Instructional Design Manager
Summary
The Training & Development Specialist will deliver effective, bilingual (English and Spanish) training sessions to employees and store members in the Brooklyn, NY. This role requires regular travel to stores, making access to a car essential. The specialist will use a variety of instructional techniques to ensure participants gain the knowledge and skills needed for their roles.
Key Responsibilities
Training Delivery
- Conduct in-person and virtual training sessions, ensuring materials are presented in both English and Spanish.
- Utilize interactive techniques like group discussions, hands-on activities, and role-playing to enhance learning.
- Tailor delivery methods to suit diverse learning styles and participant needs.
Preparation
- Review training materials to ensure accuracy and alignment with learning objectives.
- Set up training spaces with necessary resources, whether virtual or in-store.
- Develop quizzes or activities to assess participant understanding.
Engagement & Feedback
- Foster an inclusive learning environment that encourages active participation.
- Monitor engagement, adjusting pace or content delivery as necessary.
- Collect participant feedback to evaluate and improve training programs.
Collaboration
- Work closely with the Training Manager and team to refine training processes.
- Participate in team discussions to share insights and improve participant outcomes.
Continuous Improvement
- Stay updated on the latest training methodologies and tools to enhance program delivery.
Qualifications
Education
- Bachelor's degree in Education, Business, or a related field (preferred).
Experience
- Experience delivering both in-person and virtual training to diverse audiences.
Required Skills
- Bilingual proficiency in English and Spanish (compulsory).
- Strong facilitation and communication skills, with the ability to simplify complex concepts.
- Proficiency in using training tools such as LMS, webinar platforms, and presentation software.
- Ability to travel to store locations (requires access to a car).
- Excellent time management and problem-solving abilities.
Preferred Skills
- Familiarity with instructional design principles.
- Experience using platforms like Zoom, Microsoft Teams, or WebEx.
- Proficiency in the Microsoft Office Suite.
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year