Position Summary
The Assistant General Manager (East Village) oversees daily restaurant operations, focusing on guest satisfaction, team performance, and financial targets. This role supports hiring, training, scheduling, and service execution while maintaining compliance with health, safety, and operational standards.
Key Responsibilities
- Manage floor operations and guest experience during service.
- Lead, train, and develop front- and back-of-house staff.
- Monitor labor, food, and supply costs to hit budget goals.
- Handle scheduling, payroll, inventory, and administrative tasks.
- Ensure cleanliness, safety, and service quality standards.
- Resolve guest issues and maintain high satisfaction.
- Support hiring, onboarding, and team performance management.
Qualifications
- 3+ years of restaurant management experience in a high-volume setting.
- Strong leadership, problem-solving, and communication skills.
- Knowledge of food safety, labor law, and cost control.
- Ability to manage multiple priorities and adapt to changing needs.
- Flexible availability, including nights and weekends.