About this Position:
Job Title: Desktop Support Technician (W2 & Local to SC only)
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- Experienced in enterprise desktop support and customer service.
- Skilled in desktop administration for Windows 7 and Windows 10.
- Demonstrative abilities to troubleshoot desktop, printer, network and MDM iPhone issues.
- Excellent customer service and communication skills via phone, email, and in-person, working with a wide range of situations and personalities.
- Must be able to efficiently perform remote and onsite technical work. Could be supporting people at different sites.
- Must be able to update user and system information in Active Directory and SCCM.
- IT network, virtual environments, database, and storage.
- Windows 10 or 11 Enterprise.
- GPO (Windows Group Policy Object) administration.
- Windows Security - Group Policy.
- VOIP.
- Windows Server 2019.
- M365.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- Strong personal, ethical, and moral standards.
- Good understanding of desktop support concepts for the enterprise as it relates to troubleshooting network endpoints.
- Good interpersonal skills.
- Proactive and self-motivated.
- Self-starter with the ability to prioritize workload and manage time.
- Willingness to learn new things and take ownership.
REQUIRED EDUCATION:
- Bachelor's Degree.
- Or Master's Degree in Computer Science, or Information Systems/Technology Management.
- Or equivalent work experience.
PREFERRED CERTIFICATIONS:
- A+.
- Network+.
- Security+.
- MCSA: Windows 10.
Note: For H-1B and OPT cases, we are seeking candidates from recognised organizations.
No phone calls please.