Administrative Assistant 1 / Trainee 1 / Trainee 2 | Part Time - 50%
: Job Details :

Administrative Support Role

The incumbent will perform a full range of administrative support duties within the Division of Employment Practices and Representation at PERB's Buffalo regional office. This includes, but is not limited to:

• Answer phones and screen incoming calls, greet visitors, operate office equipment, maintain office scheduling, coordinate meetings, create conference material;
• Process incoming Representation matters; enter case data in an Access database or other case management system; gain an understanding of the State Employment Relations Act (SERA) and the Taylor Law and apply this knowledge to real-time scenarios;
• Acquire a thorough understanding of PERB's processes and Rules of Procedure and alert management to basic procedural deficiencies; explain deficiencies and successfully resolve issues; prepare, proofread, and disseminate deficiency notices and decisions;
• Act as a professional liaison with clientele in matters related to the Division; open, in date, read and distribute incoming mail or other materials; coordinate travel arrangements for division staff and prepare travel reimbursements and reconciliations via the Statewide Financial System (SFS); establish and maintain effective working relationships with staff at all levels within the organization; work in Access, Word, Excel, Outlook and other software applications; and other administrative duties as assigned.

Minimum Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded the same rights and privileges of competitive class employees. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Open Competitive Minimum Qualifications:

• Administrative Assistant 1, SG11: Minimum qualifications are two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.
• Administrative Assistant Trainee 1, SG8: Minimum qualifications are six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.
• Administrative Assistant Trainee 2, SG10: Minimum qualifications are one year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.

Trainees will be required to take four mandatory courses the first year of the traineeship and four elective courses in the second year of the traineeship in four competency areas through the NYS and CSEA Partnership, or equivalent offerings through another entity as determined by the agency. All trainees are required to successfully complete all courses before advancing to the Administrative Assistant 1, G-11.

Substitutions: Certification (e.g., IAAP Certified Administrative Professional) or associate degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology may substitute for two years of experience.

List Eligibility: Open to those reachable on the Administrative Assistant 1 eligible list.

Promotion Eligibility: One year of service in a clerical title allocated to a Salary Grade 6 and above; and completion of a two-year traineeship.

Transfer Eligibility: Candidates must have one year of permanent competitive service in a title eligible for transfer via Section 70.1 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website.

Reinstatement Eligible: Candidates who previously held this title on a permanent competitive basis or held a title as indicated under the transfer eligible section on a permanent competitive basis may be eligible for reinstatement upon approval from the Civil Service Commission.

Salary Range

SALARY RANGE (full title): $48,006 - $60,467

Starting at $40,625 (Trainee 1; NS equated to SG-8)

Starting at $45,260 (Trainee 2; NS equated to SG-10)

PERB offers a work-life balance and a generous benefits package that includes:

• Holiday, Vacation, Sick and Personal Paid Time Off
• Membership in the NYS Employee Retirement System
• Affordable Health Insurance Options
• Family Dental and Vision Benefits at No Additional Cost
• NYS Deferred Compensation Plan and Guidance
• NYS Flex Spending Accounts for Health and Childcare
• And much more...

Some positions may require additional credentials or a background check to verify your identity.