Customer Information Assistant
: Job Details :

This position acts as the Luminis Health Anne Arundel Medical Center (LHAAMC) first point of contact for patients, guests, visitors, and staff entering the main campus buildings. This position meets, greets, and assists all who enter the building in a manner that is consistent with the Luminis Health values of Respect, Inclusion, Service, and Excellence (R. I. S. E.). Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Meets, greets, and assists patients, family members, visitors and vendors in a manner that is consistent with the R. I. S. E. values. Maintains a professional, welcoming, and orderly environment in the Customer Information area to ensure patient, visitor, and staff comfort. Answers the phone in a manner that is consistent with the R. I. S. E. values, provides requested information and transfers calls as appropriate within the confidentiality standards. Directs patients and visitors to appr...Information, Assistant, Customer, High School, Technology, Healthcare, Patient